Operations Manager - Hudson

Operations Manager - Hudson

Hudson, MA

Must be a US Citizen or Green Card Holder

We are seeking an operations Manager for a well-established specialty contracting company. This role oversees and coordinates daily office and field operations, ensuring efficient project delivery, strong team support, and exceptional customer service.

Key Responsibilities:

Oversee daily operations across office administration, field technicians, and shop/warehouse functions

Supervise and support staff including customer service, scheduling, and field leads

Monitor and review scheduling activities to ensure optimized routes and responsiveness

Manage procurement and inventory to support active and upcoming projects

Resolve customer escalations and ensure a high level of service

Assist with workflow planning, job readiness, and dispatch coordination

Step in to assist with deliveries, materials, or field/shop support as needed

Ensure safety, compliance, and operational consistency across all departments

Review job estimates or service quotes for accuracy and alignment with scope

Ensure effective daily prep and coordination to support technician efficiencyCompensation & Benefits:

Competitive salary with performance-based bonus

Paid vacation, sick time, and holidays

Full health insurance coverage

Retirement plan with company match

Excellent career growth experience

Required Knowledge, Skills, and Abilities: (Companies ATS Questions):

1. Do you have prior experience in the trades, construction, or residential/commercial service industry required

2. Do you have proven leadership or supervisory experience required

3. Do you have the ability to lift and move up to 70 lbs as needed

4. Do you have a valid driver’s license

5. Must be a US Citizen or Green Card holder.