General Manager Dundee MI

Description of the Role:

The General Manager at Quality Inn - Dundee, MI will be responsible for overseeing all aspects of hotel operations and ensuring the highest level of guest satisfaction. This role requires a highly organized and detail-oriented individual who can effectively lead a team.

Responsibilities:

Manage and oversee all daily operations of the hotel, including front desk, housekeeping, maintenance, and food and beverage departments

Develop and implement strategies to increase revenue and minimize costs

Ensure all guest rooms and public areas are maintained and cleaned to the highest standards

Train and motivate team members to provide exceptional customer service

Develop and maintain relationships with key stakeholders, including vendors, suppliers, and local organizations

Monitor and analyze key performance indicators to identify areas for improvement and implement appropriate action plans

Handle and resolve guest complaints and issues in a timely and professional manner

Requirements:

Previous experience in a similar role within the hospitality industry

Strong leadership and management skills

Excellent communication and interpersonal skills

Proven ability to develop and maintain positive relationships with team members and guests

Knowledge of hotel operations and industry trends

Ability to work in a fast-paced and high-pressure environment

Flexibility to work weekends, holidays, and nights as required

Bachelor's degree in hospitality management or a related field (preferred)

Benefits:

Competitive compensation: $45,000 - $55,000 per year plus bonus incentives

Medical, dental, and vision insurance

Paid vacation

Employee discounts

Opportunities for growth and advancement

About the Company:

Join a well-established hotel located in Dundee, Michigan. We pride ourselves on providing excellent guest service and creating a comfortable and welcoming environment. Our team is dedicated to delivering exceptional hospitality experiences and ensuring guest satisfaction.

EEOC:

Our company is an Equal Employment Opportunity employer whereas employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, or any other protected characteristic as established by law.