Engineering - Assistant Director of Engineering

LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."

POSITION SUMMARY

The Assistant Director of Engineering is responsible for all aspects of the Halekulani Engineering Departments Day to day operation including the overall maintenance repair and upkeep of all buildings, grounds, air conditioning, ventilation, refrigeration, mechanical equipment, pool, and furniture. The Assistant Director of Engineering is also responsible for the preventative maintenance programs, C.A.R.E program, landscaping, and energy conservation with an emphasis on maintaining regulatory requirements.

The Assistant Director of Engineering will establish and maintain open, positive, and collaborative relationships with engineering employees, hotel employees, and other business partners.

The Assistant Director of Engineering will continuously look for ways to improve and innovate the guest and employee experience by providing exceptional guest service and leadership.

ESSENTIAL FUNCTIONS

Engineering Operations & Systems

Supervises the performance, operations, and maintenance of all mechanical, electrical, HVAC, plumbing, fire life safety, light, power, and additional critical systems of the property.

Makes on-going recommendations for efficiencies, cost savings, and operational improvements.

Understands the impact of the department's operation on the overall property financial goals; educates staff on details as appropriate.

Establishes and implements safety procedures such as life safety manual, business continuity plan, safety, emergency, and standard operating procedures.

Ensures all engineering workshop and storage areas are maintained, organized, clean and sanitized

Oversees inventory of all parts and supplies. Building Maintenance

Maintains complete knowledge of the fire system, water system, septic system, onsite water treatment system, and irrigation system; maintain knowledge of temporary power systems.

Ensures the highest level of cleanliness and condition throughout property

Ensure the proper operation, maintenance, and repair of all:

Heaters, pumps, valves, and lines used in the distribution of steam and heated or processed water.

Refrigerant compressors, condensers, evaporators, traps, transfer pumps, expansion valves, stop valves as well as all refrigerant lines and devices used to control temperatures.

Air compressors along distribution lines and all valves and devices for air control.

Gas and distribution lines, including all valves and control devices.

Water filters, softeners, piping, and pumps are used in conjunction with water distribution, including all sinks and toilet bowls, as well as supply lines and water lines.

Swimming pool equipment including pumps, filters, and heaters.

All types of motors or engines are used to power pumps, compressors, and fans.

All types of locks, keys, and locksmith related duties.

All electrical work and repairs.

carpentry work, and those duties related to carpentry Preventive Maintenance

Implements and monitors an effective and accountable Preventative Maintenance system tailored to Halekulani's central plant that achieves proper environmental conditions.

Ensures ongoing preventive maintenance programs are scheduled for building equipment and systems.

Ensures front of house, public areas, restaurants, kitchens, meeting rooms, spa, fitness center and back of house areas and landscaping are maintained and held to the highest of standards.

Oversees C.A.R.E program for guest rooms and corridors.

Personally, conducts inspections, troubleshooting, supervision, and repair work for all areas of the property. Third Party Vendors

Monitor and supervise subcontractors when it is not practical for the job to be performed in-house, or as may be requested.

Assess repair needs and estimated time needed for repair (including evaluating problems to determine whether professional assistance or further instruction is needed to complete task/repair).

Administers service contracts to support property needs.

If/when outsourcing third party vendors is necessary, monitor the functions of service contractors, building repair, and maintenance contractors. Administration

Completes all administrative tasks, including scheduling, labor management, reporting, project management, and manages department payroll.

Adjust work goals and schedules throughout the week to meet the business demands. Monitor overtime and ensure appropriate breaks are being taken

Assist the Director of Engineering with researching and preparing capital requests for approval and subsequent implementation.

Support the Director of Engineering in managing departmental budget.

Ensures building and equipment licenses, permits and certifications are current.

Ensures property policies are administered fairly and consistently.

Makes assignments for work orders and ensures completion of work orders and service requests in a timely manner.

Oversee onboarding program for all new hires

Maintain written standards of department performance expectations. Computer Systems

Ability to maximize use of systems including:

HotSOS

On-Track Labor Management

Dayforce

KeyWatcher

Saflok

Alerton

Additional Systems as necessary Workplace Safety

Maintain disaster preparedness by identifying potential problems, developing response plans, managing crises.

Plays a key role in Halekulani's Safety Council meetings and ensures a safe and accident-free workplace.

Respond to all emergency situations.

Uphold safety regulations

Investigate any accidents Guest Engagement

Anticipate guests needs, respond promptly, and acknowledge all guests, regardless of business levels and time of day

Always maintain positive guest relations.

Immediately resolves guest complaints, ensuing guest satisfaction. Employee Engagement

Foster strong and positive relationships with employees

Conduct daily lineups for employees

Upholds Halekulani grooming standards for staff; rectify any deficiencies.

Conduct monthly departmental meetings

Upholds Halekulani's Vision and Cultural Values

Monitor employee performance and provide annual reviews for engineering employees.

Counsel team members on work performance and recommends disciplinary actions as needed.

Holds team members accountable for departmental standards.

Regularly educate team members on preventive maintenance and equipment use.

Create a culture of continuous learning, growth and development through training programs and cross training programs to builds the skill levels and competency within the department. SUPERVISORY REQUIREMENTS

Reports To: Director of Engineering

Supervises: Engineering Administration Supervisor; Engineering Supervisors,

Maintenance 1st Class, 2nd Class, 3rd Class, Hourly staff total: 31

EDUCATION/EXPERIENCE

College degree in engineering or related field and/or advanced vocational training or an equivalent combination of education and experience.

A minimum of 8 years' operating experience in a hotel/residential engineering department

5 years experience in supervising or leadership required

Must be familiar with the operations and priorities of all operating departments.

Experience in maintaining state and federal health and safety regulations LICENSES/CERTIFICATIONS

Certified in Electrical or Mechanical Engineering preferred. Must have proven experience and a solid understanding of plumbing, HVAC, electric, spa and pool utilities, and carpentry.

Certification in First Aid/CPR KNOWLEDGE, SKILLS, & ABILITIES

Excellent Leadership Skills.

Ensure familiarity with all hotel services/features and local attractions and activities to respond to guest inquiries accurately.

Able to read, write and communicate in English.

Ability to always maintain positive guest relations.

Ability to lead staff in a positive manner.

Must be highly organized, detail-oriented and can multi-task.

Knowledgeable of mechanical, HVAC, plumbing, lifesafety, electrical and carpentry operations.

Knowledgeable of chillers, cooling towers, pneumatics, control systems, water systems, boilers, refrigerators, compressors, etc.

Working knowledge of: a) Plumbing codes

b) Electrical codes

c) national/local fire codes

d) State of Hawaii mechanical codes

e) Water treatment program

f) Blueprints and plumbing and wiring schematics

g) Power and hand tools, meters, etc. as it relates to the technical trades

Knowledge of all mechanical equipment critical to the operation of the building.

Ability to trouble shoots and uses alternatives in emergency situations.

Ability to instruct/direct staff in the operation, maintenance, and repair of equipment.

Knowledge of basic accounting principles and an ability to prepare budgets and ensure cost controls.

Proficiency in Microsoft software applications, Office 365, Microsoft Teams, Word, Excel, Powerpoint

Working knowledge of Hotel Service Optimization System (HotSOS), preferred. PHYSICAL DEMANDS

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift up to 75 lbs.

Ability to stand/walk for up to 6 hours throughout work shift.

Maintain stationary position for up to 2 hours throughout work shift.

Ability to reach at minimum of 24 inches/ 2 feet.

Endure various physical movements (walking, standing, reaching, bending, squatting) throughout the work areas.

Ability to work in enclosed, hot, humid, cold, wet, etc. environment. WORK ENVIRONMENT

Indoor and outdoor, non-air-conditioned environment. Ability to work in sometimes small, confined areas.

Indoor, air-conditioned environment.

Exposure to various temperatures and weather (hot, cold, humid, wet) conditions.

Variable noise levels.

Exposure to various dust, fumes, chemicals, mites, and/or odor hazards.

Individual is required to use proper personal protective equipment (PPE) depending upon the task(s) that need to be reviewed and completed.

Hotels and Resorts of Halekulani is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.