Operations Assistant

Job Description

Cordova Solutions is seeking an Operations Assistant to be responsible for the daily administration and dispatch functions of our transportation company. The Operations Assistant will handle a variety of essential back-office tasks including tasks including data processing, dispatch assistance, document management, and customer service support. This role is critical in keeping our operations organized, efficient, and compliant.

EDUCATION, EXPERIENCE AND KNOWLEDGE:

High school diploma or GED required; associate degree or coursework in logistics, supply chain, or business.

Previous experience in dispatch, customer service, or the transportation industry.

Familiarity with TMS systems.

More than two years of experience in an administrative, dispatch or operations support role.

Strong communication and organizational skills.

Ability to multitask and stay calm under pressure.

Experience with accounting software (QuickBooks)

Willingness to work flexible hours, including weekends or evenings.

DUTIES AND RESPONSIBILITIES:

Assist the dispatch team in scheduling and coordinating freight pickups and deliveries.

Respond to driver inquiries, breakdowns, and unexpected delays with problem-solving solutions.

Upload and verify Proof of Delivery (POD) documents into internal systems and customer portals.

Accurately process load data, billing information, and driver logs.

File, sort, and maintain physical and digital records related to loads, drivers, and customer accounts.

Communicate with drivers, customers, and internal departments regarding load statuses and documentation.

Perform general administrative tasks such as scanning, copying, emailing, maintaining records and general supply orders.

Perform accounting duties such as create customer invoices in QuickBooks

SKILLS:

Strong attention to detail and time management.

Basic knowledge of transportation routes, maps, and DOT regulations.

Problem-solving mindset with a positive, team-oriented attitude.

Proficient in Microsoft Office (Excel, Word, Outlook).

Proficient with QuickBooks accounting software.Company Description

Cordova Solutions is an innovative logistics company that strives to service the customer at the highest possible level. We are able to achieve this by making sure we hire the best employees and create a partnership with them. Partnerships are the cornerstone of any good relationship and this is what Cordova Solutions stands on! Thank you for your consideration to join our team!

Full-time