Intake Admin

Job Description

What you'll do:

Serve as the primary contact for inbound and outbound calls

Assist customers by listening to their needs and addressing questions with a helpful, upbeat attitude

Schedule service appointments and coordinate the next correct steps for each customer

Accurately enter customer RV or trailer concerns into our system to create service requests for our virtual master technicians

Transfer customers calling for updates to the correct departments

What we're looking for:

Exceptional communication skills, with a confident and friendly phone presence

Strong multitasking abilities, particularly with multi-line phone systems

Proficiency in data entry and computer systems

Ability to follow basic phone script outline while maintaining an outgoing personality through phone call

Positive, adaptable personality suited for a fast-paced environment

Professional, polished appearance and demeanor

Ability to pass a background check and drug test

Commitment to representing our company’s Vision, Mission, and Values with every customer interaction

Who we are:

Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.

Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.

We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results.

Perks:

Comprehensive benefits package including medical, vision, dental, and other supplemental coverages

401K with 5% match

Employee discounts

Company-paid life insurance

Gym membership reimbursement

Opportunities for advancement

Annual Incentive Trip for Top Performers

RV Borrowing Program

Incredible Team Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Full-time