CMS Surveillance Team Lead

Job Description

Salary: $13.75 - $14.50 per hour

Surveillance Team Lead Start Your Next-Level Career with Us!

Layton, UT Must be available for holidays that fall on your schedule

Secure Source International is a rapidly expanding leader in security system solutions, committed to protecting client assets through innovation, accountability, and excellence. We are seeking a professional, highly motivated Surveillance Team Lead to join our Central Monitoring Station team.

This is a performance-driven leadership role with clearly defined expectations and standards. We are seeking individuals who excel in structured environments, value consistency, and lead with integrity. The ideal candidate embodies a strong balance of being hungry, humble, and smart motivated to grow, grounded in teamwork, and thoughtful in communication. If you take pride in your work, perform well under pressure, and are looking to grow within an organization that recognizes and rewards excellence, we encourage you to apply.

Key Responsibilities:

Monitor and respond to real-time surveillance feeds and dispatch emergency personnel as needed

Provide clear direction and leadership to Surveillance Technicians to meet shift expectations

Oversee shift operations, including team assignments, breaks, and coverage planning

Foster a culture of accountability and performance through coaching, support, and training

Ensure adherence to company procedures, protocols, and quality standards

Collaborate with field personnel, on-site guards, and company departments to support real-time operations

Participate in incident investigations and liaise with law enforcement as appropriate

Maintain detailed shift documentation and administrative reporting

Ensure the cleanliness, functionality, and readiness of the work environment

Support management with any additional duties related to surveillance and operations

Qualifications:

Must have a high school diploma or equivalent

Must pass a drug screening and background check (no criminal history)

Must have reliable transportation to the Layton office

Strong leadership and communication skills

Ability to sit for extended periods (8+ hours)

Previous supervisory experience is preferred, but we will train high-potential candidates

Technological proficiency and attention to detail are essential

What We Offer:

A performance-based culture that promotes accountability and growth

Competitive compensation, including holiday pay (when applicable)

Opportunities for career advancement and leadership development

Access to health, dental, and vision insurance (eligibility based on position and hours)

Structured training and coaching programs

A professional, team-oriented environment that values your contributions

Join a Company Where Performance Matters.

At Secure Source International, we set the bar high and we support our employees in rising to meet it. If you're ready to take ownership of your role, contribute to a meaningful mission, and grow within a company that values leadership and integrity, we encourage you to apply.

Full-time