Operations Manager (Specialized in Ecommerce)

Responsibilities:

Managing eCommerce Operations

Oversee overall eCommerce and retail order processing

Provide frequently timely reports and analysis for ecommerce business insights to Managing Director

Cooperating Accounting Manager day-to-day data and sales revision

Update inventory level to key retail channels such as Amazon, Costco, Macy's, Williams-Sonoma and so on.

Inventory Planning (International Logistics)

Oversight and management of product forecasting to ensure in stock status with appropriate turns to support a high digital growth environment

Oversee receiving, warehousing, distribution and operations

Coordinating and controlling the order cycle;

Domestic Logistics

Strategically manage 3PL warehouse in compliance with company's policies and vision

Focus on efficiency and cost effectiveness of freight operations to balance customer delivery requirements with cost per delivery requirements

Identify problems or delays related to logistics and report in a timely manner.

Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods

Qualifications:

Proven track record of 5+ years of eCommerce product experience is strongly required, with 1-2 years of lead experience. (Including Amazon 1P and 3P)

Specializing in E-commerce strategy, operations, and digital growth

Minimum of 3-5 years of relevant in-depth experience in an operational environment

Solid knowledge of the transportation industry and logistics

Experience working with SPS, EDI or ERP(NetSuite) systems and managing multiple priorities

Strong written and verbal communication skills. Ability to communicate complex ideas and processes in a simplified manner.

Must be extremely organized, detail oriented, and possess the drive to succeed within fast-paced environment

Proven working experience as a logistics manager for domestic and international operations.

Excellent analytical, problem solving and organizational skills

Proficiency in the Microsoft Office Suite of products including Word, Excel, and PowerPoint.

Effective verbal and written communication skills

General knowledge and understanding of accounting procedures

Ability to perform mathematical calculations quickly and accurately

Strong verbal and written communication skills.

Ability to multi-task and maintain accuracy is required.

Excellent phone skills and etiquette required.