Clinical Program Manager- LCSW

Job Description

Enhanced Care Management (ECM) Program Manager is responsible for day-to-day operations of the program. The ECM program is a community-based care coordination program addressing service gaps related to poor health outcomes for Medi-Cal recipients. In addition to providing some direct care management, the ECM program manager will participate in development, implementation, and quality improvement for the program; will train, supervise, coordinate, and motivate the direct care staff; and perform related work as required.

DUTIES AND RESPONSIBILITIES:

Leads planning and implementation of Enhanced Care Management and Community Supports

Monitors and evaluates effectiveness and efficiency of service delivery system, organizational structure, staffing levels, and other internal operations including identifying and recommending alternative approaches or improvements; implements revisions, adjustments, and changes

Organizes and leads internal ECM/CS meetings and trainings and participates in interdisciplinary team meetings

Supports program reporting needs

Contributes to grant reporting and invoicing

Ensures proper use and training of CCAH approved software and billing systems

Coordinates the development of relationships with other service providers and other community resources

Maintains an awareness of state-level changes to the CalAIM/ECM/CS program and implements changes as needed

As needed and depending on staffing, conducts outreach to potential ECM recipients, screening, conducting intakes and enrolling new participants, as well as providing care management as planned

Maintains care management records, including assessments, home visits, person-centered care plans, periodic reassessments, and progress notes

Provides individual and team supervision, support and performance evaluations for assigned staff

Coordinates and supports the work of ECM staff across programs, ensuring consistent service delivery, procedures, and training

Maintains confidentiality and treats participants and staff with dignity and respect at all times

Communicates effectively and respectfully with people from diverse racial, ethnic and cultural groups and from different backgrounds and lifestyles; demonstrates a knowledge and sensitivity to their needs. Understands and provides service from a person-centered perspective

Qualifications:

Licensed Clinical Social Worker (LCSW) license or a Registered Nurse (RN) license

Supervisory experience

Sufficient knowledge of Santa Cruz County resources to fully address client needs, or ability to develop that knowledge quicklyCompany Description

We are a staffing and recruiting agency that specializes in social services. We hire BA, BSW, MA, MSW, LCSW, MFT, PsyD and PhD candidates for temporary, temp to hire and direct hire opportunities throughout California. We have part time and full time positions available, both direct services and management.

Full-time