UPS Field Engineer

Job Description

Unified Power is a premier critical power service provider, providing service to Uninterruptible Power Supply units, generators, DC Plants, PDU’s and more.

Our clients trust our well-trained field service & support staff to deliver world-class service while maintaining critical power infrastructure to over 7,000 customer sites across the country.

Unified Power’s professional staff is expertly trained in providing our clients with critical power solutions in many industries including datacenters, telecommunications, cable television, broadband internet, healthcare, government, and educational institutions.

Unified Power is currently seeking a highly skilled, highly motivated, success-driven Customer Service Field Engineer, to join our growing team and support our customers.

ABOUT THE POSITION:

Our Field Engineers hold a critical customer facing role to ensure our customer’s needs are exceeded.

The Field Engineer will provide troubleshooting and preventative maintenance services on UPS systems, AC/DC Rectifiers, Batteries, and Power Distribution Units (PDU's) at various customer sites.

RESPONSIBILITIES:

Commission, maintain and provide emergency support for power electronics at customer sites within the designated geographic area.

Perform preventive maintenance, equipment start-ups, field modifications and/or battery replacements

Participate in the development of Methods of Procedures (MOP), when required

Participate in regular training sessions held at the company's headquarters utilizing test equipment to enhance trouble-shooting skills

Discuss problems related to maintenance or operation of equipment, with in-house and OEM technical support, when necessary

Communicate with customer site personnel to keep them apprised of all onsite or equipment related issues

QUALIFICATIONS:

3-5 years working in the critical power industry with UPS, DC Power Systems and/or OEM experience

Previous military experience in electronics or avionics – or- a 2-4 year technical degree or certificate

Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDU’s, Inverter Systems, etc.

Knowledge of equipment manufacturers (OEM) specifications

Capable of utilizing hand tools and test equipment to perform work

Excellent verbal & written communication skills

Extremely customer service oriented

Ability to work independently and resourceful with good initiative and discipline

Must be able to perform repeated bending & lifting of up to 100 pounds during certain services

Must possess a valid driver’s license and maintain a fully insurable status

Must be willing to travel, work nights and weekends when necessary, and be available for on-call readiness 24/7 with occasional periods of extended travel

Must be willing to apply for Security Clearance with the US Federal Government

THE HIGHLIGHTS:

Excellent Salary

Ongoing education via our web portal, Unified Power University, and at various company facilities across the nation

Opportunity for career advancement within our growing organization

Competitive benefits

OUR CORPORATE VALUES:

Safety First – “Safety Doesn’t Happen By Accident!”

Personal Integrity & Accountability in All We Do!

Knock-Their-Socks-Off Customer Satisfaction!

Best-In-Class Employee Career Satisfaction!

Sustained, Profitable Growth!

Our employees make the difference through their passion and purpose every day!

Come be a part of our success!

Company DescriptionUnified Power Company is a premier service provider, providing services to Uninterrupted Power Supply Units, Generators, DC Plants, PDU’s and other critical power equipment to more than 7,000 customers across the country.

Our clients trust our well-trained field service & support staff to deliver world-class service while maintaining critical power infrastructure. Our professional staff is expertly trained in providing our clients with critical power solutions in many industries including datacenters, telecommunications, cable television, broadband internet, healthcare, government, and education institutions.Company DescriptionUnified Power Company is a premier service provider, providing services to Uninterrupted Power Supply Units, Generators, DC Plants, PDU’s and other critical power equipment to more than 7,000 customers across the country. \r\n\r\nOur clients trust our well-trained field service & support staff to deliver world-class service while maintaining critical power infrastructure. Our professional staff is expertly trained in providing our clients with critical power solutions in many industries including datacenters, telecommunications, cable television, broadband internet, healthcare, government, and education institutions.