Front Desk Officer

JOB DETAILS: Key Responsibilities: Welcome guests, manage check-ins/checkouts.

Address guest inquiries professionally.Guest Services: Reservations & Communication: Handle room bookings via calls, emails, and walk-ins.

Respond promptly to inquiries.

Social Media Management: Post content, respond to messages, and promote offers on the hotel’s social media.

Requirements: Education: Diploma in Hospitality, Business Administration, or related field.

Minimum 2 years in a front desk or customer service role.

Hospitality industry experience (preferred).Experience: Skills: Proficiency in Microsoft Office and social media platforms.