Admin Assistant- Patient Care Access Center

Job Description

Are you looking for a job that gives back to the community? Would you like the opportunity to work for a company that is compassionate and understanding to the difficult and unique situations people may experience when at a low point in their life? Would you like more than just a job, but a chance to make a difference in people’s lives? Then Spectrum Health & Human Services has a place for you!

Administrative Assistant- Patient Care Access Center

**Full-time: Hybrid position - 227 Thorn Avenue, Orchard Park, NY/Partially-remote**

As an Administrative Assistant in our Patient Care Access Center, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!

We think you’d be an amazing addition to our team if you have interest in or experience with:

Customer Service

Skills to engage people over the phone

Strong computer & multitasking skills to get people what they need quickly

Link new clients with the right service

Insurance verification

We’d love to hear from people with:

High School Diploma, GED or equivalent

Some experience in a related field

Strong interpersonal skills

Ability to multitask in a fast-paced environment

Excellent attention to detail

Dependability and flexibility, including availability to work some evenings until 7pm

Knowledge and understanding of basic computer skills

Reliable transportation

Why join our team?

At Spectrum Health & Human Services, we strive to create a work culture where our employees feel connected and valued. Being a part of the Spectrum Health team offers you great benefits, including:

Industry leading healthcare benefits

Flexible Spending and Health Savings Accounts401K

Opportunity to work from home

11 paid holidays

Flexible work schedules to promote work-life balance

Exceptional time off – up to 30 days after just a few years of service

Free Life Insurance

Growth and promotional opportunities in the human services sector

Access to trainings to develop skills if you would like to pursue a career as a behavioral health professional

About Us

COMPENSATION: $17.00/hr - $19.36/hr

Full-time

Hybrid remote