Warehouse Helper

Job Title

Warehouse Helper

Salary Scale

MN72

Location

Florence 1 Schools

PSC Code

990024

Reports To

Warehouse Supervisor

Shift Type

Full Time/Exempt

General Statement of Job

The purpose of this classification is to receive, issue and maintain inventory of supplies/materials stocked in warehouse.

Specific Duties and Responsibilities

Receives, stocks, stores issues, delivers, and maintains control of supplies/materials for County schools/departments; maintains and updates warehouse/inventory records.

Maintains organization and cleanliness of warehouse or other storage areas organizes stock and storage areas to facilitate identification and location of items places stock items into assigned areal monitors security of items stored in or transported to/from warehouse; performs general housekeeping tasks associated with maintaining warehouse and work areas.

Monitors inventory levels to ensure adequate quantities conducts monthly/periodic inventory counts of materials in stock; initiates requests for new or replacement materials; places orders as appropriate; obtains competitive price quotes; assesses need for new stock items; recommends addition/removal of items from inventory.

Receives incoming orders, packages, or deliveries; picks up orders from local vendors as needed; inspects deliveries to verify receipt of correct materials and of entire order; verifies accuracy of packing slips and receiving documents; records receipt of items into computer; places materials into stock or prepares for delivery to schools/departments as appropriate.

Issues materials from inventory; reviews orders and researches discrepancies; retrieves requested stock items from warehouse inventory to fill individual requisitions; packages items into boxes and marks for proper delivery; maintains log/records of all materials issued; operates truck or other vehicle to deliver orders/materials to schools/departments; loads, transports, and unloads equipment, deliveries, and other materials; operates forklift, pallet jack, and had truck to move/organize materials.

Processes shipment of return orders, damaged items, and warranty parts; packages materials for shipping and maintains records.

Maintains computerized inventory records; enters, retrieves or modifies data in computer database; verifies accuracy of entered data and makes corrections; updates records to reflect status of inventory items.

Performa customer service functions; provides assistance and information related to orders, materials, procedures, forms and other issues; responds to routine questions, complaints, or requests for service; researches problems and initiates problem resolution.

Prepares or completes various forms, reports, correspondence, expenditure reports, requisition reports, stock status reports, inventory records, vehicle maintenance records or other documents.

Receives various forms, reports, correspondence, inventory records, purchase orders, invoices, packing slips, stock status reports, budget reports, vehicle maintenance reports, purchasing guidelines, policies, procedures, contracts, catalogs, manuals, directories, reference materials, or other documentation; reviews completes, processes, forwards or retains as appropriate.

Operates a personal computer, general office equipments, utility truck, forklift, pallet jack, mechanic tools, hand tools, or other equipment as necessary to complete essential functions, to include the use of work processing, spreadsheet, database, e-mail, Internet, or other computer programs.

Performs general maintenance tasks necessary to keep vehicles, equipment and tools in operable condition, which may include inspecting equipment, refueling vehicles, greasing equipment, washing/cleaning equipment, disposing of trash, or cleaning warehouse/work areas; monitors equipment to maintain efficiency and safety; reports faulty equipment.

Communicates with vendors regarding price quotes, product availability, status of orders, problems, discrepancies, or other issues.

Communicates with supervisor, employees, other departments, school personnel, vendors/suppliers, shipping/mailing agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Conducts various errands as needed.

ADDITIONAL DUTIES

Performs general clerical tasks, which may include answering telephone calls, making copies, sending/ receiving faxes, filing documentation, or processing incoming/outgoing mail.

Provides assistance to other employees or departments as needed.

Performs related duties as required.

Essential Functions

Physical Requirements:

Must be physically able to operate a variety of machines and equipment, including a telephone, cleaning equipment, etc. Must be able to exert up to twenty pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Physical demands are in excess of those for sedentary work; must be able to remain on feet for periods of time, stoop, kneel, crouch, push, pull, climb, balance and perform manual tasks. Must be able to lift and/or carry weights of up to 100 pounds.

Data Conception:

Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.

Interpersonal Communications:

Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving assignments and/or direction from supervisor.

Language Ability:

Requires the ability to read a variety of policy and procedures manuals, maintenance manuals, etc. Requires the ability to speak with and before others with clarity, voice control and confidence.

Intelligence:

Requires the ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions, to deal with problems involving a few concrete variables in or from standardized situations. Requires the ability to learn and understand principles and techniques, to make routine independent judgments in absence of supervision, and to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.

Verbal Aptitude:

Requires the ability to record and deliver information and to follow verbal and written instructions. Must be able to communicate effectively and efficiently with persons of varying educational backgrounds.

Numerical Aptitude:

Requires the ability to add and subtract totals, to multiply and divide, and to determine time.

Form/Spatial Aptitude:

Requires the ability to inspect items for proper length, width and shape, and visually read various information.

Motor Coordination:

Requires the ability to coordinate hands and eyes using specialized machinery.

Manual Dexterity:

Requires the ability to handle a variety of items, control knobs, buttons, switches, catches, etc. Must have moderate levels of eye/hand/foot coordination.

Interpersonal Temperament:

Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines. The worker may be subject to danger or risk to a slight degree.

Physical Communications:

Requires the ability to talk and/or hear (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).

Training and Education

High school diploma or GED; supplemented by one (1) year previous experience and/or training involving warehouse operations, inventory control, customer service, and personal computer operations; and any equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid South Carolina driver’s license. Must possess and maintain valid Forklift Operator certification.

Performance Evaluation Criteria

Job Knowledge:

Has thorough knowledge of the organization of the department and of related departments and agencies. Has considerable knowledge of the functions and interrelationships of Florence 1 Schools and other governmental agencies. Has thorough knowledge of the principles, practices, tools and equipment involved in warehouse operations and management. Has considerable knowledge of basic accounting principles. Has considerable knowledge of the various hazards of warehousing and the precautions and control employed. Has the ability to offer training and assistance to co-workers and employees of other departments as required. Has the ability to offer instruction and advice to subordinates regarding departmental policies, methods and regulations. Has the ability to use independent judgment as needed in performing routine and non-routine tasks. Is able to take the initiative to complete the duties of the position without the need of direct supervision. Is able to read and interpret financial and technical documents, regulations and related materials pertaining to the responsibilities of the job. Knows how to prepare various reports, contracts, budget documents, correspondence, performance appraisals, etc. Has knowledge of the terminology and various professional languages used within the District. Knows how to maintain effective relationships with personnel of other departments, professionals and members of the public through contact and cooperation. Knows how to react calmly and quickly in emergency situations. Knows how to make public presentations. Has the mathematical ability to handle required calculations. Has the ability to plan, organize and prioritize daily assignments and work activities. Has good organizational, technical and human relations skills. Has the ability to learn and utilize new skills and information to improve job performance and efficiency. Has skill in the use of computers. Is able to compile, organize and utilize various financial information necessary in the preparation of the departmental budget, and knows how to prepare and monitor the budget.

Quality of Work:

Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with all District departments and divisions, co-workers and the public.

Quantity of Work:

Performs described "Specific Duties and Responsibilities" and related assignments efficiently and effectively in order to produce quantity of work which consistently meets standards and expectations of the District.

Dependability:

Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, District policy, standards and prescribed procedures. Remains accountable to assigned responsibilities in the technical, human and conceptual areas.

Attendance:

Attends and remains at work regularly and adheres to District policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.

Initiative and Enthusiasm:

Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.

Judgment:

Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches problems, situations and alternatives before exercising judgment.

Cooperation:

Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with District policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the District.

Relationships with Others:

Shares knowledge with managers, supervisors and staff for mutual and District benefit. Contributes to maintaining high morale among all District employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the public so as to maintain good will toward the District and to project a good District image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the District. Emphasizes the importance of maintaining a positive image within the District. Interacts effectively with higher management, professionals and the public.

Coordination of Work:

Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.

Safety and Housekeeping:

Adheres to all safety and housekeeping standards established by the District and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace.

Planning:

Plans, directs and uses information effectively in order to enhance activities and production of the department. Knows and understands the expectations of the District regarding the activities of the department and works to see that these expectations are met. Designs and formulates ways, means, and timing to achieve the goals and objectives of the department and the District. Within constraints of District policy, formulates appropriate strategy and tactics for achieving departmental and District objectives. Effectively and efficiently organizes, arranges and allocates manpower, financial and other designated resources to achieve the goals and objectives of the department and the District.

Organizing:

Organizes work and that of subordinate staff well. Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all District and department matters affecting them and/or of concern to them.

Staffing:

Works with the Human Resources Department and upper management, where appropriate, to select and recommend employment of personnel for the department who are qualified both technically and philosophically to meet the needs of the department and the District. Personally directs the development and training of department personnel ensuring that they are properly inducted, oriented and trained.

Leading:

Provides a work environment which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to staff so they know whether their performance levels are satisfactory. Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary. Exercises enthusiasm in influencing and