Front Desk Receptionist

Job Description

Medical Receptionist/Front Desk

Sunshein Podiatry Associates

6474 Centerville Business Parkway

Centerville, OH 45459

Job details

Full Time

Qualifications:

High school or equivalent

Customer service: 1 year (preferred)

Medical terminology: 1 year (preferred)

Computer skills: 1 year (preferred)

Full Job Description

We are currently seeking to add a full-time receptionist and front desk coordinator to our team at Sunshein Podiatry Associates. This is an extremely busy position and our practice is currently adding a second physician. This person must be able to think fast, form solutions to ever changing situations and be adaptable. This position is expected to be held by a leader not a follower. The schedule consists of working Monday – Friday 8:00 AM – 5:00 PM.

This job covers the responsibility of answering the phones with a pleasant demeanor, scheduling patient appointments and making sure appointments are confirmed. Greet patients coming into the office with a pleasant smile and positive attitude.

Some of the responsibilities entail:

Welcome patients and visitors in person or on the telephone

Optimizes patients’ satisfaction, provider time, and treatment room through scheduling appointments

Comforts patients by anticipating patients’ anxieties; answering patients’ questions

Maintaining the reception area

Ensures information and accuracy of patient paperwork and patient records

Maintains patient accounts by obtaining, recording, and updating personal and financial information

Protects patients’ rights by maintaining confidentiality

Maintains operations by following policies and procedures; reporting needed changes

Maintains proper professionalism and exceptional customer service at all times

New patient processing, checking in, checking out patients

Maintain and balance the day sheet

Make bank deposits and balance the cash drawer

Attributes of a Successful Candidate include:

Having a passion for customer service

Handle stress with maturity

Follow check lists

Desires to be a leader

Excellent communication skills

Well developed time management skills

Excels with organizing work (likes checklists)

Dedicated to paying attention to detail

Prefers a professional work environment

Quality focus

Takes Initiative but follows procedures and protocols

Enjoys working in a fast paced team environment

*Most importantly* the right candidate will have a pleasant demeanor and a positive mindset!

Pay Range: $18.00 - $20.00 per hour

Benefits:

401K with employer match

Paid time off

Employee discounts

Production bonuses

Positive attitude bonuses

Uniforms

If you are looking for a challenge, to advance yourself professionally, to be a key member of a fantastic medical team and a leader in a growing medical practice, please apply!

This is a very busy office and applicants are expected to keep pace and stay ahead of our physicians.

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Full-time