Construction Scheduler

Job Description

We are working with a local roofing repair company that is looking for a highly motivated and proactive Administrator/Scheduler.

In this role, you will be responsible for efficiently scheduling and coordinating repair, service, and warranty appointments, ensuring smooth operations and exceptional customer service.

A "can do" attitude, strong communication skills, and Salesforce experience are essential for success.

Location: Sarasota, FL

Pay: $20–$24/hour (Based on Experience)

Schedule: Monday–Friday, 7:00 am-4:00 pm(30-Minute Lunch)

Job Type: Full-Time

Key Responsibilities:

Schedule and coordinate appointments for roofing repairs, services, and warranty work with a positive and solution-oriented approach.

Communicate effectively with Field Superintendent, Crew Leaders, and Clients to confirm appointments and provide timely updates.

Maintain an organized and up-to-date schedule for field technicians and service crews, including materials order confirmation and tracking.

Address and resolve customer inquiries, complaints, and service requests promptly and professionally.

Collaborate with the sales team, project managers, and other departments to ensure seamless service delivery.

Utilize Salesforce to maintain accurate records of appointments, service requests, and work orders.

Generate and distribute daily, weekly, and monthly reports on service activities and performance metrics using Salesforce.

Provide administrative support to the Repair/Service/Warranty department as needed.

Qualifications:

Proven experience in scheduling, coordination, or administrative roles, preferably in the construction or roofing industry.

A positive, proactive attitude with strong problem-solving skills.

Excellent communication and interpersonal skills, with the ability to handle customer interactions professionally and empathetically.

Strong organizational and multitasking skills, with keen attention to detail.

High school diploma or equivalent; additional education or certifications in office administration or a related field is a plus.

Experience with Salesforce is required.

Proficiency in Microsoft Office Suite, Google Suite, GPS tracking apps, and other relevant tools.

Ability to thrive in a fast-paced, dynamic environment.

Benefits:

Competitive pay ($20–$24/hour based on experience).

Consistent Monday–Friday schedule with no weekends.

Opportunities for career growth and development.

Full-time