Job Description
True Eye Experts offers a team-oriented work environment and competitive compensation package, with benefits including medical, dental, vision, paid training, paid holidays, paid time off, tuition reimbursement, and 401K matching.
An Optical Sales Associate is trained to dispense and fit glasses and contacts, working from the prescriptions written by optometrists. They take into account a patient's facial features, occupation, and habits to assist them in choosing the best eyeglass frames, lenses, and lens coatings to fit their needs, while also achieving monthly sales goals and excellent patient care.
Essential Duties and Responsibilities
Provide exceptional customer service at all times to both external and internal patients
Able to operate the auto-lensometer and manual lensometer
Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
Educate and recommend specific lenses, lens coatings, and frame to suit patient needs
Continue to be educated on current brand knowledge
Accurately collect measurements such as bridge, eye size, temple length and seg heights, vertex distance, pupillary distance, and pantoscopic tilt
Check in all incoming orders to ensure quality and accuracy
Dispense patient orders and repair and adjust patient frames
Assist other areas when needed
General office duties and cleaning to be assigned by manager
Other Skills and Abilities
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Ability to work weekends when applicable
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work to meet the needs of the business
Ability to interact with all levels of employees in a courteous, professional manner at all times
Education and/or Experience
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
For more information about our company, please visit our website at We are an equal opportunity employer.