Dining Server

Job Description

Description:

POSITION SUMMARY:

The essential functions of the job for the Server, requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:

Comply with standards of business conduct in accordance with federal, state and local health and regulatory standards and guidelines, as applicable.

Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.

In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.).

Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.

Must be able to read, write, speak and understand English.

Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.

Must adhere to all facility policies and procedures.

RESPONSIBILITIES/ACCOUNTABILITIES

Server shall provide meals and beverages to residents in the dining room and is responsible for the total resident experience.

Involves independent and team responsibilities regarding set-up and clean-up of the dining room for meal service and other prep/closing duties.

Take attendance at meals, if assigned

Offer residents beverages prior to meal, including ice water, juice of choice, milk, or other beverages as desired

Ensure that appropriate condiments are available for current meal

Ensure that the dining room is prepared for meal service

Participate in pre-service meeting and tasting to understand the meals being served at that service

Knowledgeable of menu items including: Daily Specials, Special Diet accommodations

Ensure that food order is correct as requested by resident prior to serving resident meal in the dining room

Serve resident meal in courses as often as possible

Ensure resident is satisfied with presentation of meal prior to leaving table and has everything they need to eat that meal and offer alternatives, if desired

Inform kitchen of any resident concerns regarding meal

Remain available during meal service for assistance when/if needed

Notify medical staff immediately on any medical emergency or any change in eating habits as this may be indication a resident is not feeling well

Work closely in a team setting with Food and Beverage Director, Dining Room Supervisor, Cooks, and fellow dining staff and nursing to assist when needed

Follow community policies and procedures regarding safety standards

Follow community policies and procedures regarding food sanitation

Wear appropriate uniform and nametag and adhere to hygiene standards

Clean up vases, change tablecloths if necessary and wipe down chairs and chair legs if dirty from mealtime

Must be able to lift a 25-pound tray overhead

Keep the dining room floor clean and vacuum between all meals

Maintain a positive, welcoming, and accommodating attitude towards residents always

Perform other duties as assigned by the Food and Beverage Director, Dining Room Manager, and Executive DirectorRequirements:

ANNUAL HEALTH REQUIREMENTS:

Flu vaccine recommended

COVID Vaccine recommended

PHYSICAL AND SENSORY REQUIREMENTS:

(With or Without the Aid of Mechanical Devices)

Must be able to move intermittently throughout the workday.

Must be able to cope with the mental and emotional stress of the position.

Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.

Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.

Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents

Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.

May be necessary to assist in the evacuation of residents during emergency situations.

Full-time