Port Cruise Representative, DCL, Bench (Port Canaveral, FL) Seasonal

Join Disney Cruise Line as a Port Cruise Representative at Port Canaveral!

The Port Cruise Representative will create magic for our Guest’s before they embark on their Disney Cruise! They work onsite at Port Canaveral providing outstanding guest service prior to embarkation and during debarkation of the ship. The Port Cruise Representative will collect and process Guest cruise documents, verify citizenship and check Guests in to their staterooms.

The operating hours are Sunday through Saturday, 5:00 a.m. to 8:00 p.m.

The starting pay rate for this position is $18.90 per hour.

Additional Information

To expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.

Keyword: WDWCasting portcruise cruiserep portcruiserep

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The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Knowledge of Disney Cruise Line and Walt Disney World products

Navigate between multiple and concurrent computer applications

Computer and technical proficiency

Physical role requiring heavy lifting up to 40-50 lbs, pushing, pulling, bending, twisting, and kneeling. This would include using a broom/mop

Verbal and interpersonal communication skills

Seasonal requires six (6) full days of availability every month for any shift, including early mornings, nights and holidays.

Bilingual

Previous Cruise Line experience

Hotel Guest Service Experience

Deliver a flawless experience for all of our Guests to ensure the experience supports the Five Keys- Safety, Courtesy, Inclusion, Show and Efficiency

Ability to work with minimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information

Perform efficient automated check-in functions on tablets and/or handheld devices

Maintain strong observation skills with high level of detail

Prolong standing and walking to various areas of the terminal to perform and maintain crowd control during peak operational hours in both indoor and outdoor settings during different weather conditions

Comfortable speaking in front of large groups or audiences

Provide Guest Service and help find solutions when challenges arise with Guests and Cast Members

Perform multiple tasks simultaneously

Cast Members may be required to handle cleaning chemicals and supplies