Onsite General Manager

Job Description

Onsite General Manager – Carolina Preserve by Del Webb at Amberly

Starting in 1975 and building its reputation on a strongly held family foundation, Kuester Management Group began its endeavor as one of the Carolinas' leading association management companies in 2001. We provide a full range of community management services; working alongside builders, developers, board members, and community associations, our breadth and seamlessness of capabilities allows us to utilize our expertise to provide customized solutions to all. The purpose of this role will be to bring innovation and professional guidance to a prestigious large-scale community in Cary, NC.

Carolina Preserve by Del Webb at Amberly is an award-winning master planned community located in Cary, NC. The community is a premier 55+ Active Adult community and is dedicated to providing residents with an extraordinary active lifestyle.

Carolina Preserve is comprised of 1360 homes, a 35,000 square foot clubhouse, state of the art fitness center, two pools and multiple sport courts. The community has over 120 active clubs, and the selected General Manager will be supported by an array of onsite staff.

Job Duties:

A Large-Scale General Manager will have the knowledge, ethics, professionalism and skills necessary to successfully lead the onsite team serving the community. The applicant must have verifiable experience specifically in the community association management industry in the area of financial, administrative, facilities and project management. This person must also have strong interpersonal communication skills that will allow for the successful relationship management of both internal and external business affairs. Additionally, exemplary follow-up skills and time management are crucial for success in this position.

Responsibilities:

Oversight of association financial matters to include both long-term and short-term financial planning

Development, management and oversight of community’s annual budget

Manage communications between homeowners, boards and company support teams

Capital Project Management

Vendor relationship management

Complete monthly financial analysis and provide professional financial guidance to community

Consult and educate community Board of Directors in areas such as: litigation prevention, rule and policy implementation and development, financial planning, and legislation modifications

Complete regular inspections of common area amenities, assist with rule enforcement, and coordinate community vendors including but not limited to: engineers, legal firms, insurance firms, construction management firms and marketing firms

Organize and run board meetings, annual community meetings, and board elections, including development and preparation of all meeting handouts.

Plan and attend community and industry related events.

Oversee daily administrative tasks including:

Architectural request processing

Invoice review

Document retention

Manage all short- and long-term objectives and goals of the Association

Advise Board on long-term and short-term strategic planning

Recommend aesthetic, maintenance, and safety improvements to the community

Education and Experience:

Bachelor's Degree Required

CMCA, AMS, or PCAM required

2+ years of Community Management experience or equivalent required

Strong Organizational and Project Management Skills

Vendor Management

Customer Service Experience

Creative and Outgoing Personality with a High Level of Interpersonal Skills

Event Planning – Preferred but not required

Great time management skills

Strong PC skills with Microsoft Office Experience

Excellent Verbal & Written Communication Skills

Strong Presentation and Public Speaking Skills

Experience with Commercial Insurance and Claim Management is preferred but not required

Benefits:

Comprehensive Health, Dental, and Vision Insurance

Short-Term and Long-Term Disability Insurance

Life Insurance

401(k) with Company Match

Generous Paid Time Off

Professional development opportunities in a collaborative and supportive work environment.

Full-time