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Program Supervisor

Company:
Youth Guidance
Location:
Waukegan, IL, 60085
Posted:
June 24, 2025
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Description:

Job Description

Salary: $60,000.00 - $73,000.00

About Our Organization

Youth Guidance creates and implements school-based programs that enable children to overcome obstacles, focus on their education, and ultimately, to succeed in school and in life. We believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly trained staff guides kids to overcome the life and academic challenges facing the youth. We meet kids where they are physically and emotionally to help them focus on their education, make positive choices, and remain on the right path toward life success.

Founded in 1924 and celebrating 100 years of impact this year, Youth Guidance is a leading provider of outcomes-driven programs serving more than 18,000 youth around the country. For more information, visitwww.youth-guidance.org.

Position Summary: The Program Supervisors is responsible for providing

administrative support, feedback, and supervision to Counselors. The

Program Supervisor should be flexible in their clinical expertise and

collaborative skills to empower and motivate Counselors to be successful

in implementing programs at their site.

Essential Duties/Responsibilities:

Maintains focus on the achievement of key program outcomes including goals for student performance, retention, and satisfaction

Administers the program by assessing needs, making assignments, and managing programs at multiple sites where the program operates, including coordination of data collection

Oversees coordination, implementation and evaluation of all program activities and the desired outcomes, in collaboration with Curriculum Specialist

Recommend hiring of new BAM Counselors, employee transfers, promotions, disciplinary actions, terminations, and overall performance management

Primary lead for ongoing communication with school personnel, social service agencies, community groups and public officials regarding program goals and objectives. Assures that all program documentation, records, and required reports for program stakeholders are prepared in a timely fashion

Supports, builds, and shares best practices in clinical interventions and system leadership for positive student outcomes

Provides or arranges ongoing weekly supervision to provide specific guidance in the areas of professional responsibilities, prioritization, time, and resource allocation

Collaborates with leadership on programmatic events

Performs other duties as assigned

Minimum Qualifications:

Education/Experience/Training

Bachelors Degree in social work, human services, or a related field from an accredited college or university; Masters degree preferred;

Minimum of five years of work experience in the education, human service, youth development, or social service field.

Minimum of two four years of youth engagement experience

Minimum of one-year supervisory experience is required; two years preferred

Must demonstrate knowledge of advanced therapeutic concepts

Bilingual preferred

Skills/Abilities/Knowledge

Strong interpersonal skills that excel in cultural sensitivity and respect for differences

Proven ability to be a self-starter, energetic, innovative, and motivated

Demonstrated experience in employee supervision and HR administration required

Must demonstrate effective written and verbal communication skills

Demonstrated ability to work both independently and as part of a team

Be able to motivate and encourage others Ability to lead in a changing and ambiguous environment

Ability to maintain positive relationships with various stakeholders

Ability to give feedback in a safe, empowering manner

Must be able to collaborate in team settings and work independently

Must demonstrate effective written and verbal communication skills

Proficient in the use of Microsoft Office Products (Outlook, Word, Excel, PowerPoint)

Leadership Core Competencies

Continuous improvement-minded: Takes initiative to identify and execute strategies and processes to continuously improve ones leadership to strengthen organizations overall impact.

Develops and motivates others: Motivates others and supports their development through strong coaching and mentoring. Effectively stewards self and others through both small and large scale change.

External representation and relationship building: Represents the organization among external stakeholders, and builds strong, trusting relationships with stakeholders

Leads with vision: Has an inspiring vision for the future of the organization, beyond the status quo, and communicates it effectively; leads with courage and willingness to take risks in service of impact

Manages with data: Understands data; analyzes data and identifies insights and implications

Strategic thinking and resource management: Considers the future of the organization proactively and responsively; weighs diverse inputs to inform strategies; identifies innovative opportunities when relevant; makes and communicates decisions that effectively balance tradeoffs between financial sustainability and impact

Team building: Builds strong relationships with teams and colleagues; fosters effective teams and collaborative interactions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional office environment, school setting, and working with the public, all Youth Guidance employees must be fully vaccinated or approved for a medical or religious exemption

Occasional local and national travel

What Youth Guidance Offers

We offer a robust package for eligible candidates including:

Hiring Range of $60,000 - $70,000

Youth Guidance offers a competitive benefit package for eligible full-time employees including the option to participate in medical, dental, and vision plans as well as short-term disability, life insurance, flex spending accounts, pet insurance, 401k, a wellness program and more. You may also qualify for Public Service Loan Forgiveness (PSLF).

If you are pursuing your social services licensure, we can help you by providing licensure test study support. Licensing test reimbursement. Assistance in attaining licensure supervision hours.

Salary is determined based on the candidate's experience, education, and licensure (if applicable) LCSW, LMSW,LPC

Our Values

At Youth Guidance, we believe that creating a welcoming and supportive environment where everyone feels valued and respected is fundamental to realizing our vision of bright and successful futures for all young people. We acknowledge that many systems and institutions intended to support youth do not provide fair treatment or access for everyone. We strive to celebrate the unique qualities of youth and recognize them as empowered leaders, problem-solvers, and experts of their own experiences.

Youth Guidance is an equal opportunity employer. Youth Guidance does not discriminate based on race, color, religion, sex, national origin, disability, veteran status, marital status, sexual orientation, or any other characteristic protected by applicable law and is committed to fostering a welcoming and supportive environment where everyone feels valued and respected. People of all backgrounds are encouraged to apply.

Full-time

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