Front Desk Agent

Job Description

Pet Care Facility Front Desk Agent

Pay:

Up to $15/hour depending on experience.

Benefits:

-401K with 3% match after 3 months

-Paid Time Off after months

-Free daycare for one pet

-50% discount on all lodging and grooming services

-25% discount on all retail items

We are a growing Pet Care Facility that serves Ogden and surrounding areas. We are in search of a positive upbeat person that is able to multi task in a fast pace environment with dogs and cats! Duties include but are not limited to:

-Greeting guests in person to the facility

-Creating, editing and resolving reservations

-Check in and check out our furry guests using reservation system

-Scheduling and coordinating for boarding and grooming appointments

-Answering phones and communicating

-Cross train in areas to further your knowledge of the facility

-Handling dogs and cats

-Cleaning and maintaining retail space

-Handling payment and balancing register.

-Selling retail products and becoming knowledgeable on foods.

-Assisting customers in their decisions of products sold at Idlewire Pet Care.

-Promoting safety for all pets and staff.

-Promoting efficient business operations while keeping the customers needs first.

-Providing excellent customer service to be sure each visit is a positive experience.

Skills:

-Computer and phone skills a must

-Customer service

-Retail sales

-Experience with Microsoft office

-Data entry.

-Some experience with dogs and cats preferred

-Able to lift and handle up to 40lbs

***Interested applicants should apply ONLINE under the “job postings”. Please fill out the online application and select the positions you’re interested in!Company Description

Your Dog's Other Home!

At Idlewire Pet Care your dog gets lots of space and attention. We have Luxury Cabins with all day access as well as large indoor runs suitable for All Day Play Daycare. All activities (Both individual and social play) are done on a half acre of green, woodsy yard for your pet to play in. We offer ALL Day Play, individual play times or social play times.

Dogs are treated to the very best dog food. We provide Nutrisource Chicken and Rice which is one of the choicest foods on the market. Only the best for our guests!

We provide healthy, comfortable conditions. We use an environmentally-friendly disinfectant that is safe and very effective. The air in the boarding facilities is changed at least every 30 minutes using a fresh air exchanger to keep the environment fresh. We also maintain a comfortable temperature range year-round with a dedicated furnace and air conditioning unit for the boarding space.

Kitty Accommodations

At Idlewire Pet Care your cat is kept safe and comfortable. We have clean, multi-level cat suites with cat trees and hammocks in each space. Our window suites include sunny vistas where cats can watch songbirds and outside activity.

Our feline guests enjoy the choicest Cat foods such as Holistic Select, Nutrisource and Weruva.

Whether alone or with other cats in your family, our peaceful environment will ensure your cat's stay is stress free.

Safe, Gentle, Conscientious Grooming

Groomers stay with us. Idlewire groomers work for us for years. The industry average is only 6 months (according to the AGSA).

We believe groomers should groom. We have a customer relations assistant during all business hours to answer calls, make appointments, ring up charges, and cover the clerical aspects of the groomery so your pet stylist can focus on what's most important, your pet!

We know the art. How many grooming operations exist in the world that have been in business for over 50 years!? By innovating and moving forward, we're not only enthused about our trade - we set the standard.

We are state of the art. We keep the best equipment and tools to safely, comfortable and efficiently groom your pet.

We are small. You are connected with the owner. Big box grooming businesses are ran by CEO's and boards of directors too far removed to communicate with.

Full-time