Job Description
3rd Shift -
Back Half: Wednesday-Saturday 6pm - 6:30am (Every other Wednesday off)
Front Half: Sunday - Wednesday 6pm - 6:30am (Every other Wednesday off)
A good portion of the work is at the physical layer – looking for candidates that have experience opening up PCs, servers, replacing devices, and replacing parts.
A+, Server +, Linux + and Network + certifications are a nice to have, they believe this generally shows a candidate’s commitment to learning new skills
Job Description
For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.
You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives.
Additional Skills:
1+ year of Computer Hardware experience.
1+ years of Computer Networking experience.
1+ years of Linux Operating Systems experience.
All physical requirements are expected with reasonable accommodations. Candidates should be able to lift up to 50lbs and or work in elevated locations
Additional Skills & Qualifications
Hard work ethic
Excellent communication
Team player attitude
Positivity
-Leadership principles: Deliver Results
-KPI’s: Resolve per week metric. Tickets resolves.
-Sets a candidate apart if they have leadership skills and great communication skills. Able to partner and collaborate, understand metrics, willing to take on projects. A+ certification.
-Red flags: Safety & security issues in past would be a disqualifier.
Work Environment
• Daily schedule & OT expectations
• Typical task breakdown and rhythm
• Interaction level with team
• Work environment description
• Chance for flex hours or remote
Full-time