IT Analyst I (hybrid)

If you're excited about this role but don’t meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us.

Summary: This role is responsible for assisting in gathering and documenting user requirements, conducting basic analysis tasks and supporting senior team members in various requirements and project related activities.

What You’ll Be Doing:

Assist in identifying and engaging key stakeholders involved in requirements gathering. Utilizing various elicitation tools and techniques for defects or small enhancements.

Collaborate effectively with vendors, stakeholders, and team members.

Prioritize, organize, and document requirements using use cases, user stories with acceptance criteria, process diagrams, and wireframes as needed.

Document requirements effectively to ensure accuracy, completeness, and alignment with business objectives.

Clearly articulate requirements in both written and verbal communication, ensuring that all stakeholders have a common understanding.

Work collaboratively with cross-functional teams, including developers, testers, and business stakeholders.

Work effectively with cross-functional teams, including developers, testers, and business stakeholders, fostering a collaborative environment.

Assist in analysis and problem resolution for production defects Use system and business knowledge to optimize delivery and quickly resolve issues.

Understand requirements management and traceability.

Aid in Senior analyst in gathering information for developing communication.

Possess foundational technical knowledge across various phases of application systems analysis.

Assist in knowledge transfer before production release dates.

Adhere to and participate in established Agile practices and methodologies.

Engage in analytical activities throughout the software development lifecycle.

Work efficiently to meet deadlines while maintaining the quality of requirements analysis.

Leverage new technologies like Gen AI to be more effective and efficient in completing deliverables

What You’ll Bring To The Company:

Some knowledge or experience in business analysis, project management, or related discipline and insurance knowledge is preferred.

Demonstrate a working knowledge of artificial intelligence technologies

Good analytical, problem solving, interpersonal and communications skills.

Adequate knowledge of software tools such as Microsoft Word, Excel, Visio, PowerPoint, and Adobe is required. Some familiarity with requirements development tools, like Confluence, and project management software, like Jira, preferred.

Ability to work as part of a collaborative team.

About Us:

Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent).

Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.

Who We Are:

We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength.â We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow.

Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals.

Our Inclusive Culture Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth.â Together, we use our individual experiences to learn from one another and grow as professionals and as people.â

We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.