Collections and Account Receivable Specialist

Job Description

Come Join Our Accounting Team!

Are you a detail-oriented and enthusiastic professional with a passion for numbers and customer service? We’re looking for a Collection and Account Receivable Specialist to join our dynamic accounting team!

As part of our accounting team, you’ll play a key role in managing billing operations, ensuring timely collections, helping us maintain strong client relationships and efficient financial processes.

If you’re ready to bring your skills to a mission-driven organization that values integrity, respect, and continuous improvement, we’d love to hear from you.

Principal Responsibilities:

Contact customers with overdue accounts through phone calls and email to ensure timely collections.

Monitor and manage customer interactions and payment activity within the Versapay platform (A/R Software).

Maintain accurate and up-to-date records of collection efforts, customer communications, and payment agreements.

Resolve billing disputes and respond to customer inquiries in a professional and timely manner.

Collaborate with internal teams (e.g., Accreditation Operations and Business Development) to resolve outstanding issues affecting payment.

Identify and escalate high-risk accounts or payment issues, as needed.

Support month-end and year-end closing processes related to accounts receivable.

Assist with other billing or administrative tasks, as assigned.

Qualifications

Education, Training, and Experience

2 to 4 years of experience in collections/accounts receivable.

Associates Degree in Accounting or Related Field or Equivalent Experience

Excellent verbal and written communication skills.

Strong organizational skills and attention to detail.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Customer service mindset with the ability to maintain professionalism under pressure.

Ability to work in a fast-paced, ever-changing environment.

Preferred Skills:

Bachelor's Degree Preferred

Knowledge of basic accounting principles.

Experience working in a business-to-business (B2B) environment.

Familiarity with enterprise resource planning (ERP) and customer relationship management (CRM) systems

Proficiency with Microsoft Office Suite (especially Excel) and experience with billing or ERP systems.

Experience with Versapay or other payment portals is a plus.

Full-time