Job Description
Summary
The employee in this position is responsible for sorting, processing and delivery of mail as well as operating various printing, copying, binding and other office equipment. The employee will become knowledgeable of all equipment on site, properly utilizing this equipment to its fullest potential and engaging in a continuous improvement model to meet and exceed the company standards of production and quality.
Responsibilities
Operates all copy, binding and various production equipment.
Ensures quality production of projects.
Maintains a working knowledge of production methods and ensures proper information exchange with co-workers and existing/prospective clients
Strives to meet and exceed customer expectations.
Maintains production paperwork daily.
Is responsible for workflow methods and priorities.
Processes outgoing mail according to Postal requirements.
Ensures the delivery of faxes/parcels in a timely manner.
Provides immediate attention to clients entering the Work Area
Adheres to the Standards of Excellence
Performs miscellaneous duties as assigned by the Supervisor or Strategic Account Manager
Qualifications
High School Diploma or equivalent
Knowledge of mail room environment preferred
Knowledge of postal equipment preferred.
Familiarity with USPS general guidelines preferred.
Strong Customer Service skills.
Mechanical aptitude to operate mail equipment.
Minimum of intermediate computer skills
Microsoft EXCEL knowledge preferred.
Reading, writing, and basic arithmetic skills required
Ability to be personable, articulate, knowledgeable and professional.
Ability to learn skills quickly and thoroughly.
Ability to multi-task with attention to detail
Ability to function with a high level of patience, tact, and diplomacy in handling any complaints/situations
Excellent verbal and written communication skills
Excellent organizational skills
Ability to communicate effectively with co-workers.
Ability to read and understand written and oral instructions.
Strong initiative with an ability to work independently with minimal direct supervision.
OMG, LLC reserves the right to revise and alter this job description as needed.
OMG, LLC is an Equal Opportunity Employer.
Full-time