Reverse Mortgage Processor - In office / Hybrid / Remote

Job Description

Company Description

At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.

As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.

And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.

But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.

Why Longbridge?

At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:

Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.

A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”

Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.

Job Description

Longbridge is looking to add a Reverse Mortgage Processor to our first-class Operations Team

LBF is seeking a qualified Reverse Mortgage HECM & Proprietary Processor. The Processor gathers initial loan file documents, completes pre-review to ensure all documents to qualify borrower are complete and entered into the LOS systems and submits file to Underwriting. The Processor must be able to review approval conditions submitted for accuracy and clear as needed or submit to Underwriting in a timely manner. Professional communication, verbal and written, is a must requirement. Once the file is cleared for close by the Underwriter, the Processor is responsible for final review of data prior to closing department. This position can be located in our Paramus or Houston office, be hybrid or remote.

Primary Responsibilities:

Process applications from submission, to underwriting and closing

Communicate daily with loan officers, borrowers, underwriters, closers, AMCs, and title companies

Reviewing, uploading, organizing, and labeling of file documentation into loan imaging system

Analyze Credit, income, tax returns, asset documents and payment history

Clearing loan conditions for final loan approval

Other duties and/or mortgage or company related tasks as assigned by Management

Ensure confidentiality of client files

The employee must work well under pressure, meeting multiple and sometimes competing deadlines.

At all times, the Processor must demonstrate professional behavior with colleagues’ management and customers

Must be able to work independently and also as part of a team

Strong customer service and communication skills are a must

Qualifications

Minimum 3 years FHA Processing experience preferred

Must have reverse processing experience

Strong understanding of regulatory compliance as it relates to mortgage lending: TILA, RESPA, Reg B, Reg C, etc.

Ability to exercise independent judgment and use problem-solving skills. Handle multiple tasks and prioritize workloads to meet deadlines.

Work independently with exceptional attention to detail.

Excellent communication skills and professional interaction with all customers (internal and external).

Detail oriented and highly motivated to work in a fast-paced environment.

Proficient computer skills required (Word, Excel, Outlook)

Additional Information

Full benefits

401(k) with company match

Paid time off

Working in a growing and dynamic industry

LBF is an EEO/AA/Vet/Disabled Employe

Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.

Full-time

Hybrid remote