Consumer Collections Specialist - Bilingual Preferred

Job Description

ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

Brown & Joseph is currently looking for several Consumer Collection Specialists to join our team!

Qualifications:

Minimum experience of one year with knowledge of FDCPA (Fair Debt Collection Practice Act). Bilingual in Spanish is a plus, but not required. Ability to work well in a fast-paced environment and communicate effectively. We provide extensive training on the art and science of collections.

Desired Skills:

Demonstrate attention to detail and produce accurate, high quality work

Ability to adapt to change as well as multi-task

Ability to take feedback and implement into your day to day

Aptitude for technology

Skilled in Negotiations

Articulate communication skills (verbally & written)

Fully utilize systems, tools & training resources provided to maximize potential

Time management skills

Interpersonal Skills

Work Schedule:

8:00 am - 5:00 pm. No nights OR weekends!

Compensation & Benefits:

$17 - $18 per hour plus commission

Benefit package with health, dental, vision, life and disability coverage options

401(k) retirement plan option with company matching

Generous paid time off policy - start with 18 days per year

Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining the team!

ARMStrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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