Inside Sales Rep

Description

Summary

The Inside Sales Representative is responsible for the day-to-day sales functions such as order entry, order expediting, and problem resolution. This role works closely with their corresponding sales and operations team to ensure that customer needs are met. The Inside Sales representative has increased accountability and responsibility. The individual in this role is capable of initiating and leading special projects, managing the relationships of one or more key customers, and serving as a resource to other members of the Inside Sales team.

Key Duties & Responsibilities:

Order entry, pricing accuracy, order tracking, status review and gathering market intelligence

Customer Communication (customer service phones)

Collaboration with internal and external stake holders

Coordinate with Supply Chain and Operations on material flow and inventory levels

Team resource for problem resolution, training, and order assistance

Travel for customer visits and tradeshows as needed

Other duties as assigned

Skills & Experience:

Customer focus and solution-oriented mindset

Integrity and trust

Customer relationship management

Proficient computer skills and use of Microsoft programs

Proficient knowledge of products (or ability to learn quickly)

Efficient in strategic planning, project management, and decision-making skills

Understanding of financial and business acumen

Excellent organizational and communication skills

Demonstrate indirect leadership skills and abilities

Strong future interest in outside sales