Telecom Invoicing & Billing Specialist- Onsite (US Citizens w/Public T

Job Description

About Swingtech

Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we’re committed to excellence and long-term success for our clients and our team.

Location: Atlanta, GA- Onsite

POSITION TYPE: Full Time-W2-40/Hours/week

Clearance Requirement: Public Trust

We are currently looking to fill the Telecom Invoicing & Billing Specialist role. Responsibilities & other details are listed below:

RESPONSIBILITIES:

Validate vendor charges, reconcile accounts, and process payments using customer’s financial systems such as TIMS, TOPS, VITAP, and Pegasys.

Research payment statuses, resolve discrepancies, and maintain accurate data in customer’s business systems.

Electronically process and transmit invoices to the Office of Finance.

Manage electronic mailboxes to ensure timely resolution of tickets and inquiries.

Reconcile vendor accounts with customer’s contracts to ensure accuracy.

Prepare balance sheets, financial statements, and control documents.

Collaborate with stakeholders to create and manage Business Objects reports as needed.

Monitor data accuracy and address discrepancies in income/expense, gross margin, and general ledger accounts.

Address and resolve billing inquiries from customer agencies and vendors.

Monitor and resolve chargebacks, non-IPAC delinquencies, and rejected IPACs by researching various systems and coordinating corrections.

Communicate effectively with clients, vendors, and internal teams to ensure timely resolution of financial issues.

Process interagency agreements and manage funding documentation.

Maintain system portals for document storage and dissemination to stakeholders.

Support funds acceptance processing and maintain accurate records in customer’s financial systems.

Identify opportunities to improve billing processes and recommend enhancements.

Provide training and support to team members on reconciliation and invoicing processes.

ELIGIBILITY & QUALIFICATIONS:

Minimum of 2 years of experience with telecom invoicing & billing.

Associate’s degree in accounting or a related field, or equivalent experience.

Strong attention to detail and ability to manage multiple tasks.

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint etc.).

Strong communication and organizational skills.

Ability to adapt to changing project needs and timelines.

Ability to work independently and as part of a team.

BENEFITS SUMMARY

• 15 PTO days

• 11 paid holidays

• Medical Insurance with 3 options (HSA with $600 Employer Contribution).

• Dental Insurance with no age limit orthodonture.

• Vision Insurance through EyeMed (in and out-of-network coverage).

• Short-Term and Long-Term Disability coverage with 100% premium support.

• Life insurance and AD&D with 100% premium support.

• Supplemental Life Insurance

• Critical Care and Accident Insurance availability

• Pet Insurance through Nationwide

• Employee Assistance Program

• 401k with enrollment from day one. 4% deferral by company.

• $1500 Annual Training Budget

• $1500 Referral bonus

• Eligibility for annual merit and discretionary bonus

• Flexible work arrangements

Equal Opportunity Employer Minority/Female/Veterans/Disabled

Full-time

Hybrid remote