Service Advisor

Job Description

Automotive Service Advisor

Hyundai of Anderson, SC is currently hiring for an EXPERIENCED Automotive Service Advisor to add to our team. Experienced Service advisors are eligible for a Sign-on Bonus! We are looking for a talented individual who can assist guests in our service department and offer a fantastic experience when they visit our dealership. The ideal candidate is hard-working and motivated to thrive in their role while complimenting the team.

What We Offer

Competitive pay

Health insurance

Paid vacation and paid holidays

Professional work environment

Comprehensive training

Responsibilities

Greet all Service Drive Customers promptly

Quickly and accurately obtain all Customer and Vehicle information

Clearly complete a Service Drive Walk Around and note all symptoms from the customer as well as all noticeable maintenance items due

Recommend to Customer both required and recommended maintenance

Prepare a clear and accurate estimate for the customer with accurate timelines for completion

Monitor the progress of repairs and inform the customer of additional vehicle needs as required

Follow up with Customer on the progress of repairs

Verify the final invoice and inform Customer of all repairs completed

Complete an active delivery with the Customer

Qualifications

Communicate effectively with our customers via Phone, Internet or Text

Check email frequently and respond to customer inquiries immediately

Maintain GREAT CSI

Set appointments for our customers and properly outline timelines for repair

Learn and maintain a thorough knowledge of Dealership policies, products, and procedures

Establish personal goals that are consistent with the productivity requirements of the Dealership

Maintain a professional appearance

Full-time