REL - Business/Systems Analyst

Job Description

Business / Systems Analyst - Hybrid

Location: Vienna, VA

As a Business Systems Analyst in Real Estate Lending, you will compile, research, analyze, and document data, requirements, workflow/processes, and functionality. Working directly with Real Estate Lending teams, you'll understand needs related to IT systems and leverage expert knowledge of technology infrastructure and applications to implement strategic vision through technology solutions. You'll be considered a key contributor on complex systems projects and project teams while exercising expert technical knowledge across all phases of applications systems analysis.Responsibilities

Evaluate operational efficiency and effectiveness

Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

Use elicitation techniques to gather information at the right level of detail and scope to represent all stakeholders' needs

Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

Identify business requirements (e.g., needs, objectives, functions, features, input and output)

Develop, recommend and document adjustments to workflow to streamline processes

Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards

Participate in cross-organizational task groups concerning new automated systems, products and/or services

Interact with other IT staff and business units (end users) in problem resolution efforts

Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; present conclusions and recommendations to management

Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects

Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems

Interpret results of analysis; present recommendations, alternatives and implications

Serve as resource for the resolution of complex and/or unique problems

Lead, guide and mentor less experienced staff

Write requirements and define editorial workflow for business owner projects

Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure

Ensure preventative, detective, and corrective controls are properly identified and documented

Apply and communicate changes and new trends in systems/technology

Represent the business unit in identifying, analyzing and communicating system solutions

Conduct root cause analysis to identify development opportunities and recommend applicable business solutions

Research emerging technologies and recommend solutions that align with business goals

Collaborate with key partners in development and delivery of solutions

Perform other duties as assignedQualifications

Extensive experience in problem resolution including determining root cause, scope and scale of issues

Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

Extensive experience in leading collaborative work teams

Significant experience in leading large projects/initiatives which have business risk and impact

Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

Expert knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling

Experience in leading, guiding and coaching professional staff

Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives

Expert research, analytical, and problem solving skills

Expert organizational, planning and time management skills

Expert skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

Expert skill interpreting and synthesizing large amounts of information

Expert verbal and written communication skills

Expert word processing and spreadsheet software skills

Expert database and presentation software skills

Expert skill identifying and analyzing business requirements and recommending solutions

Master's Degree in a related field, or the equivalent combination of training, education and experience

CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.