Operations Coordinator, Special Events & Protocol

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer:

Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support

Work-Life Balance: PTO, paid holidays, flexible work arrangements

Financial Wellness: Competitive salary, 403(b) with company match

Professional Development: Ongoing training, tuition reimbursement, and career advancement paths

Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture Join Howard University and thrive with us!

JOB PURPOSE:

Contributing to a team of committed and customer-service oriented event professionals is vital to the University and the mission of Development and Alumni Relations (DAR). The Operations Coordinator participates in the planning and execution of both on-and off-campus events by providing administrative assistance, day-of presence as required, and by acting as a liaison with Development and Alumni Relations and other campus partners.

SUPERVISORY AUTHORITY:

This position may work with contractors, freelancers, volunteers and interns.

NATURE AND SCOPE:

The Operations Coordinator supports the implementation, execution and oversight of major event planning, including regional alumni engagement events, donor events and collaborations with internal and external partners. Reporting to the Executive Director, Events Management, the Operations Coordinator works to infuse sound event planning principles, standardized procedures, and available resources to all events on behalf of the University. Teamwork and collaboration both within University Events and Protocol, with other development staff and alumni relations, campus partners, and with external vendors and partners are essential.

PRINCIPAL ACCOUNTABILITIES:

This role supports a busy, complex department overseeing multiple projects and high-profile events. Responsibilities include working with the AVP, Special Events and Protocol and the Executive Director, Events Management to coordinate priorities and assignments, establish clear objectives and adhere to a busy calendar with pressing deadlines.

To inform leadership, the role creates monthly performance reports and other event tracking reports as needed while continually maintaining, updating, and correcting records and guests lists in collaboration with the Development Operations team and individual gift officers, as needed.

The role serves as a trusted resource to colleagues managing diverse responsibilities and may serve as a liaison between contractors, organizers, university staff, administrators and event participants.

CORE COMPETENCIES:

Demonstrated success managing and planning for multiple work streams;

Exceptional organizational skills and ability to prioritize and attention to detail

Ability to provide administrative support, manage up and anticipate the needs of a multiple team members;

Assisting with regularly-conducted formal and informal events, ensuring protocols are followed;

Ability to navigate internal processes and structures to problem-solve and contribute to a culture of collaboration, accountability, and excellence;

Understanding of university purchasing principles, procedures, regulations and standards;

Ability to access and work with data to update the status of tasks underway;

Ability to work collaboratively and independently with purpose and accuracy in a fast-paced environment and under stress; and

Ability to exercise sound judgment and a high degree of discretion. MINIMUM REQUIREMENTS:

Associate's or Bachelor's degree in a related field or three (3) years of experience in an administrative position

Proficiency in Microsoft Word, Excel and PowerPoint Database management experience; familiarity with technology specific to event planning preferred

Excellent communication and interpersonal skills

Compliance Salary Range Disclosure

Expected Pay Range: 59,090 - 65,000