Apprentice Optician FT Columbus, OH

Apprentice Optician Full Time

Your path to become a Licensed Optician starts here!

30 years ago, Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices while maintaining great relationships with optometrists and local communities. We’re not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation’s top optical retailers and improve lives by helping people see better.

Job Description:

The Apprentice Optician will primarily assist patients in selecting the eyeglass frames, lenses and lens coatings that best suit their needs. The Apprentice Optician will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding, coating and fitting lenses to the frames. Once the glasses are complete, the Apprentice Optician is responsible for dispensing the glasses to the patient.

In this specialized role, we are looking for candidates who are either already working on, or would be interested in starting, their licensure to be a certified optician.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay ($16-$18) and incentives.

Duties and Responsibilities

Provide exceptional customer service

Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges

Compute and process payment transactions/refunds using in-house Point of Sale system

Perform other administrative tasks as assigned

Process insurance claims

Maintain up-to-date knowledge of products

Create and maintain patient files, following company and HIPAA policies regarding confidentiality.

Input customer information into computer system

Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings)

Take necessary measurements (i.e. measuring the patient’s pupillary distance)

Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)

Pull correct lenses according to work order specifications

Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary to bend frames accordingly

Educate patient on how best to care for their glasses

Adjust/repair damaged frames, replace nose pads and missing screws

Price, stock and straighten merchandise

Education and Experience Requirements

High School Diploma or GED

Experience working in retail, customer service, or sales

Experience working in the optical industry is preferred

Skills and Abilities

Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)

Ability to occasionally stoop, bend, kneel, crouch, reach, and twist

Ability to lift, carry, push, and/or pull up to approximately 25 lbs

Must possess excellent hand-eye coordination and fine motor skills

Ability to operate basic office equipment

Ability to communicate clearly and concisely, both orally and in writing

Ability to correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly

Ability to multi-task

Ability to identify and solve problems, and facilitate problem solving

Attention to detail

Time management skills - ability to prioritize and work quickly and efficiently when there are multiple customers to assist

Ability to deal with stressful situations such as dissatisfied customers

Ability to establish and maintain effective working relationships with fellow employees

Working Environment

Work is performed primarily in an indoor retail store setting

High level of interaction with general public

Work is independent and with patients

Environment is often fast-paced and deadline oriented

Work with small manual tools (screwdriver, pliers, etc.) on a regular basis

Some exposure to dusts, fumes, glass and/or plastic lens particulates, standard chemicals found in optical lab (some of which may be allergenic), metal alloy (solid and melted), moderately high levels of noise, fluorescent lighting, cleaning agents and electrical energy in the lab

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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