Field Investigator - Phoenix / Tucson, Arizona

Job Description

About the Role

Covert Special Investigations is expanding, and we’re actively seeking skilled and driven investigators to join our team. This is an exciting opportunity for individuals with a background in insurance claims investigations, particularly those involving auto losses, workers’ compensation, and AOE/COE matters.

This is not a surveillance position. We're looking for part-time investigators who may transition into full-time roles based on performance. Whether you’re an experienced SIU professional or looking to enter the field of insurance fraud investigations, this role is for you.

What You'll Do

Investigate complex auto claims: theft, fire, vandalism, staged accidents, jump-ins, and questionable losses

Handle workers’ compensation investigations, including AOE/COE determinations and scene or site inspections

Conduct root cause analysis and develop investigative strategies for each unique claim

Collect and analyze evidence including police reports, witness interviews, court filings, and surveillance data

Write clear, comprehensive, and timely investigative reports

Maintain frequent communication with clients and internal teams

Follow new leads as they develop and adjust case strategy accordingly

Travel as needed, primarily within Phoenix Metro and Tucson, though some statewide travel may occur

What We’re Looking For

️ 1–2+ years in claims, investigations, or SIU (required)

️ Workers’ Compensation, AOE/COE, or root cause analysis experience (preferred)

️ Bilingual in Spanish (strongly preferred)

️ Background in Auto Physical Damage, Fire & Theft, or Field Investigations (a plus)

️ Strong interpersonal skills and professional communication (written and verbal)

️ Self-motivated and capable of independent time management

️ Team player with a problem-solving mindset

️ Comfortable working under deadlines in a fast-paced environment

️ Tech proficient: able to use laptops, smartphones, apps, and digital documentation tools

️ Associate’s degree or equivalent experience

Requirements

Valid Arizona Driver’s License

Reliable, insured personal vehicle

Pass criminal background check and qualify for AZ DPS Private Investigator Registration

Access to investigative tools (e.g., camera, laptop, voice recorder) is helpful but not required

Attention to Detail Is a Must

Being detail-oriented is one of the most critical traits in an investigator. To evaluate your attention to detail, please visit our website’s homepage at scroll halfway down, and click on the eye watermark. Follow the instructions provided there. Candidates who skip this step will not be considered.

Why Join Us?

Flexible schedule, mix of remote and fieldwork

High-exposure, high-impact investigative assignments

Clear path to full-time employment for the right candidate

Learn from experienced fraud investigators

Supportive and professional team culture

If you're passionate about uncovering the truth and protecting against fraud, we invite you to apply and join the growing team at Covert Special Investigations.Company Description

Covert Special Investigations is a multi-state private investigation firm with over 20 years of experience handling insurance fraud, liability investigations, workers’ compensation cases, and high-stakes field assignments. Headquartered in Arizona and expanding across the Southwest, we combine state-of-the-art technology with proven investigative techniques to deliver timely, detailed, and ethical results for our clients in the legal and insurance industries.

Part-time

Fully remote