Data Center Security Supervisor

5C is in search of exceptional talent to fuel the expansion of our cutting-edge data center infrastructure! As a trailblazing and agile organization, we are dedicated to delivering outstanding, sustainable, and reliable solutions that help our clients scale high-performance and high-density workloads. At 5C, we champion safety and security while creating an inspiring work environment where you can drive impactful, positive changes. As a critical leader within our Security team, the Data Center Security Supervisor will ensure a safe and secure environment for our people, property, and data.

Come join us and play a pivotal role in safeguarding the future of hyperscale data centers!

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

About the Role of Data Center Security Supervisor:

The Data Center Security Supervisor is responsible for overseeing the physical security operations at 5C's data center facilities. This leader will manage a team of security professionals and vendor partners, enforce strict access control measures, ensure rapid and professional incident response, and uphold a culture of vigilance and customer service. The ideal candidate will have a background in customer service, physical security, law enforcement, or the military and will be capable of leading a high-performing security team in a dynamic and mission-critical environment.

This role requires strong situational awareness, exceptional organizational skills, and the ability to remain calm and effective under pressure.

Specific responsibilities include but are not limited to:

Lead, schedule, and mentor a team of security personnel to maintain 24/7 coverage and adherence to post orders and security protocols.

Ensure all physical security policies are enforced, including access control procedures, badging, and perimeter checks.

Respond swiftly and effectively to all emergencies, alarms, and security breaches. Maintain clear communication during escalations.

Deliver onboarding and ongoing training to ensure all security personnel meet 5C's operational and safety standards.

Maintain detailed and accurate records of incidents, shift activities, and access logs. Produce regular incident and trend reports.

Coordinate and oversee third-party security vendors, ensuring quality of service and adherence to contractual obligations.

Work with internal teams and clients to understand and address specific security concerns while maintaining a positive customer experience.

Monitor and manage use of security technologies such as surveillance cameras, access control systems, and alarm panels.

Maintain a strong presence on the data center floor, proactively identifying and mitigating risks.

About 5C:

5C is an industry-leading data center provider serving hyper scalers, cloud providers, and enterprise customers. Built on a foundation of exceptional talent and backed by strong investors, the company specializes in fast deployment of state-of-the-art data centers. With a focus on sustainable and energy-efficient solutions, 5C is committed to innovation and customization, meeting the unique needs of each client.

BASIC QUALIFICATIONS

3+ years of supervisory experience in a security, military, or law enforcement environment with emphasis in customer service

Strong understanding of physical security protocols and systems

Excellent written and verbal communication skills

Proficiency with security software systems and Microsoft Office tools

Ability to maintain confidentiality and integrity while handling sensitive information

Ability to walk, stand, and conduct patrols for extended periods

Availability to work a flexible schedule, including weekends and holidays as needed

PREFERRED QUALIFICATIONS

Prior experience in a data center or critical infrastructure environment

Familiarity with access control and video management systems (e.g., Lenel, Genetec)

CPR/First Aid and emergency response certifications

Experience training and developing security personnel

Bi-lingual or multilingual communication

WORK SCHEDULE REQUIREMENTS:

The Data Center Security Supervisor role is classified as exempt (salaried)

Expected to work full-time during business hours with flexible availability for shift overlap, night coverage, or emergencies

Will participate in the Security on-call rotation and must be available to respond during non-business hours if needed