Oracle ESB Lead (Muscatine)

Title: Oracle ESB Lead

Location: Muscatine, Iowa Onsite

Job Type: Contract

JD-:

Expectation:

• Must have recent Oracle EBS (Functional & Technical Oversight) with background in Oracle Integration Cloud (OIC)

• Manufacturing & SCM module background.

• RICEFW Development Lifecycle

Job Description

We are seeking an experienced Oracle EBS Service Delivery Lead for an onsite hybrid role in Muscatine, Iowa. This is a role focused on managing support, enhancements, and governance for Oracle EBS platforms across a global delivery team.

Key Responsibilities:

• Lead governance activities (SLAs, KPIs, compliance, risk) and manage service delivery frameworks.

• Drive performance of a global cross-functional team (functional, technical, DBA, and integration).

• Oversee Oracle EBS operations across Manufacturing, Supply Chain, Finance, O2C, P2P, and Planning & Scheduling.

• Manage escalations, incident/problem/change management, and root cause analysis for critical issues.

• Ensure platform stability, improve SLA adherence, and lead automation/standardization initiatives.

• Present metrics, improvement initiatives, and value-add ideas to executive stakeholders.

• Track budgets, cost-efficiencies, and deliver year-over-year savings via service improvements.

• Act as a key liaison between business and IT stakeholders, understanding business needs and priorities.

Must-Have Qualifications:

• 15+ years of IT service delivery experience, with 8+ years in Oracle EBS (preferably in manufacturing).

• Strong domain expertise in Manufacturing, Supply Chain, and Finance modules.

• Experience with RICEFW lifecycle and coordination of Oracle DB administration.

• Familiarity with integration platforms like Oracle Integration Cloud (OIC) or SOA Suite.

Deep understanding of the ITIL framework and global delivery models (onshore/offshore).