Automotive Receptionist / Switchboard Operator

We are looking for an upbeat and personable Receptionist/ Switchboard Operator to join our team!

Ready to kick start your career? Toyota of Easley will give you the tools you need to grow within our organization, earn competitively and be proud of your work. We are seeking sharp and energetic people. We expect you to invest your time into the Toyota brand and in return, we’ll reward you with a fantastic place to work.

This position is 5 days a week and include Saturdays.

SUMMARY

This individual will greet customers as they enter the dealership, and therefore must be customer-focused and able to handle issues effectively and professionally.

What We Offer

Opportunity for internal promotion and career growth with company

401(k) retirement plan options with company match

Employee purchase and service discounts

Full benefits including voluntary short and long term disability, dental, health, vision, medical

Wireless discounts through Verizon Wireless

We are a family-owned dealership that has been in business for over 35 years and pride ourselves in cultivating a wholesome and accepting work environment

Responsibilities

Answer phones and direct consumer to the proper department and follow up in a timely manner

Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

Must follow all company safety policies and procedures

Promptly and efficiently answer multi-line switchboard and transfer calls

Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional

Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)

Perform any other special duties as requested by Dealer and other Managers

Regular attendance consistent with attendance policy

Able to have a flexible work schedule, including all holidays

Other duties as assigned

Requirements

Saturdays ONLY!

Work hours 7:30am to 4pm

High school diploma

Professional appearance

Ability to read and comprehend instructions and information

Excellent oral communication skills

Ability to communicate customers' interests needs and requests to management and sales personnel

Able to work a flexible schedule including nights and weekends

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.