Infrastructure Support Specialist

Job Details

Indianapolis, IN

$55000.00 - $75000.00 Salary/year

Description

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is committed to excellence, security, and service.

This Infrastructure Support Specialist role will reside, work and travel weekly in the Central Indiana region.

Responsibilities:

Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems

Performs regular system checks and proactively resolve issues to prevent downtime

Responds to infrastructure incidents, implement corrective actions, and follow proper escalation procedures

Installs, configures, and maintains infrastructure equipment and cabling to meet high quality standards

Applies patches, updates, and upgrades to infrastructure components in a timely manner

Implements and tests configuration and data backup strategies and disaster recovery procedures

Maintains accurate documentation of configurations, changes, and incident resolution

Ensures compliance with organizational security policies and regulatory standards such as HIPAA

Monitors systems for security vulnerabilities and implement protective measures

Assists in infrastructure audits and security assessments, remaining current with evolving technologies and industry best practices

Travels to remote sites and Communities as needed

Qualifications

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience required

3+ years of hands-on experience in IT infrastructure support

Familiarity with IT security standards and compliance frameworks

Industry certifications such as CCNA, Security+, or CompTIA Network+ are a plus

Travels weekly to remote sites and communities as needed

Benefits:

Competitive medical, dental, and vision benefit packages

Employee Stock Ownership Program (ESOP)

Gym membership & wellness assistance

EAP & Maven family planning program

401(k) employer match biweekly

Outside-In Employee Referral Program

Work-life balance Paid Time Off

Self-service payroll (PayCom)

Based in Kankakee, IL, Gardant manages a remarkable portfolio of over 90 senior living, assisted living, and memory care communities across five states. With over two decades of industry expertise, we have consistently pursued innovative approaches, guided by our unwavering commitment to the core values of love, compassion, and dignity. We Lead the Way in providing affordable assisted living services, while ensuring exceptional resident lifestyles and unparalleled care experiences. Gardant Management Solutions is dedicated to intentionally co-creating a culture of belonging and equity.