Branch Operations Manager

Job Description

Overview

Partner with Director/Assistant Director of Business Development and Marketing to coordinate and implement effective marketing,

sales programs, and ensure the branch meets its sales objectives.

Lead and coordinate the admissions process.

Lead branch team and ensure that effective and consistent daily office and people operations are achieved.

Responsibilities

Lead, develop and coach branch staff and partner with Human Resources on performance concerns and terminations.

Develop and lead training initiatives for branch office staff.

Ensure compliance with established budgets.

Partner with branch scheduling team to ensure clients needs are met on a consistent basis.

Monitor and approve payroll processing within established timelines, ensuring accuracy.

Delivery of all marketing activity within agreed budget.

Partner with Human Resources and Talent Acquisition to ensure proper candidate sourcing, ease of candidate application and positive onboarding experience.

Attend required meetings and maintain open communication with corporate leadership team.

Develop and implement strategic sales plans/marketing plans to accommodate corporate goals.

Develop marketing plans, business plans, sales strategies, and action plans for identified targets of opportunity that clearly define objectives, goals, win strategies, schedules and action assignments. Identify opportunities related to changes in the industry.

Qualifications

Experience in HCBS (Home & Community Based Services)/ PSSA (Personal Support Service Agency) and/or Home Health preferred.

Associates Degree in Marketing or related field, preferred.

High school diploma or GED and minimum of two (2) years related sales/marketing experience required.

Ability to manage marketing budget with proven sales success.

Full-time