Customer Approvals Specialist

Job Description

We are seeking an Approvals Process Representative to join our team. The ideal candidate will be responsible for handling approval processes and ensuring customer satisfaction through effective communication and data entry.

Duties

- Conduct outbound calls to customers for approval requests

- Provide exceptional customer service during the approval process

- Perform data entry accurately and efficiently

- Analyze information to determine approval status

- Communicate effectively with customers and internal teams

- Utilize phone etiquette skills to interact with customers professionally

- Support sales team by expediting approval processes

- Handle office tasks related to approvals

Qualifications

- Proficient in data entry and office software applications

- Strong customer service skills with a focus on customer satisfaction

- Ability to analyze information and make informed decisions

- Excellent communication skills, both verbal and written

- Experience in outbound calling is a plus

- Ability to type efficiently and accurately

Full-time