Systems Administrator - Technology

Systems Administrator

Position Purpose

Under the direct supervision of the Director of Technology, to provide and meet the technology needs of the school division by overseeing all systems used for business and instructional technologies. The Systems Administrator will maintain, upgrade and manage software and hardware.

Essential Functions

Install and configure software and hardware.

Set up, manage and maintain Active Directory and Services.

Monitor performance and maintain systems according to requirements.

Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.

Upgrade systems with new releases and models.

Develop expertise to train staff on new technologies.

Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades in IT infrastructure.

Lead helpdesk and Trouble Ticket support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

Oversee system performance.

Make recommendations for future upgrades.

Conduct routine/scheduled audits of all systems.

Evaluate new systems within the division and approve new technologies.

Additional Duties

Perform other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the school division and schools.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

Knowledge, Skills and Abilities

Ability to describe problems and work orally or in writing to supervisor as required.

Ability to establish and maintain cooperative working relationships with others contacted in the course of work.

Ability to carry out instructions furnished in written or oral form.

Possess strong interpersonal and communication skills.

Ability to work with minimum supervision and as a member of a self-directed team.

Ability to lift, move, and connect computer and video-related equipment.

Willingness to flex work schedule as needed to fulfill job responsibilities.

Ability to balance priorities at multiple sites.

Ability to understand, apply and use personal computers and software applications (e.g., Word, Excel, Powerpoint, the Internet, electronic mail).

Ability to problem solve and troubleshoot job-related issues.

Ability to work with a diverse group of individuals.

Ability to process paperwork accurately according to standardized procedures.

Ability to maintain confidentiality of information regarding students, employees and others.

Must possess strong technical and troubleshooting skills.

Lifelong learner.

Qualification Profile

Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required

3-5 years of database, network administration, or system administration experience

System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus

Working knowledge of virtualization, VMWare, or equivalent is a plus.

Strong knowledge of systems and networking software, hardware, and networking protocols

Experience with scripting and automation tools

A proven track record of developing and implementing IT strategy and plans

Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices.

12 month position

FLSA Status: Exempt