Retail/Grocery Store Manager

Job Description

Salary: $60,000 - $75,000 per year

Position Overview

The Retail Grocery Store Manager is responsible for overseeing the daily operations of the grocery store, with direct supervision of both the retail grocery floor and indirect supervision of the back-of-house kitchen staff. This role ensures efficient store operations, upholds high standards of customer service, maintains food safety, manages inventory effectively, and promotes profitability, while fostering a positive and productive work environment for all team members.

Key Responsibilities:

Grocery Store Operations

Oversee all daily store activities to ensure efficient operations and exceptional customer satisfaction.

Manage staff schedules, supervise, train, and evaluate grocery floor team members.

Maintain inventory control by ordering stock, managing deliveries, monitoring stock levels, and ensuring proper rotation to minimize waste.

Implement merchandising and pricing strategies to drive sales and profitability.

Ensure compliance with health, safety, and sanitation standards throughout the store.

Address customer inquiries and resolve complaints promptly to enhance the shopping experience.

Monitor financial performance, prepare reports, and manage budgets to maximize profitability.

Develop and implement store policies and procedures to ensure compliance with all relevant laws and regulations.

Back-of-House Kitchen Management

Supervise kitchen staff, including hiring, training, scheduling, and performance evaluations.

Ensure food safety and quality standards are consistently met, including proper storage, preparation, and presentation of food items.

Manage kitchen inventory: order supplies, maintain accurate inventory records, and minimize food waste.

Enforce compliance with all food safety, sanitation, and health regulations.

Collaborate with kitchen staff or chefs on menu planning, specials, and catering orders as needed.

Troubleshoot operational issues and coordinate equipment maintenance.

Leadership & Team Development

Foster a positive, collaborative, and accountable work culture across all departments.

Provide ongoing training and development opportunities for both grocery and kitchen staff.

Lead by example in delivering outstanding customer service and maintaining high operational standards.

Qualifications

High school diploma or equivalent required; further education in business, hospitality, or related field preferred.

Proven experience in grocery store management and/or kitchen management, with supervisory responsibilities.

Strong leadership, communication, and organizational skills.

In-depth knowledge of food safety, sanitation, and health regulations.

Proficiency in inventory management, budgeting, and financial reporting.

Ability to multitask and thrive in a fast-paced, dynamic environment.

Work Schedule & Benefits

Full-time position: schedule may include early mornings, evenings, weekends, and holidays as needed.

Competitive salary and opportunities for advancement (details to be specified by the employer).

Full-time