Front Desk Receptionist

Job Description

Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the Receptionist position on our team!

You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly.

If you’re looking for a role where you make a difference every day, start your application today.

PLEASE NOTE THIS JOB INVOLVES HEAVY PHONE WORK. PLEASE ONLY APPLY IF YOU ARE COMFORTABLE ANSWERING AND TALKING ON THE PHONE.

Requirements

Responsibilities

You should be friendly and professional on the telephone and in-person

Clients are dealing with massive stress and anxiety. You should be empathetic and help put them at ease

You should treat a caller or visitor to the firm at 4:30 pm on Friday with the same care and compassion as one on Monday morning at 9 am

Family Law is messy, and there is often no right or best answer. Even gathering the information can be difficult. You will need to be creative, organized, and efficient to do your job well

A penchant for accuracy and attention to detail is required

You are a representative of the firm and the first (possibly the only) interaction a visitor has with the staff in our office. Your ability to make a positive impression is a critical component of your job

Answer phone calls and emails and communicate relevant information to the appropriate parties

Make appointments for employees and ensure the calendar is current and correct

Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.

Assure incoming and outgoing mail is managed appropriately and handle deliveries

Qualifications

Must be energetic, happy, and willing to learn and adapt to new systems and procedures

Has experience answering telephone calls and troubleshooting stressful situations

Must be able to lift and carry up to 25 pounds

Must be neat, and presentable at all times as the first in-person contact with clients or potential clients

Has experience answering telephone calls and troubleshooting stressful situations

Must have graduated high school, received a G.E.D. or equivalent; College Degree Preferred

1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred

Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills

Has previous experience with word processing programs and basic computer skills

Benefits

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Full-time