ACH Processing Specialist I

ACH Processing Specialist I

Job Summary

Under the direction of the Treasury Operations ACH Processing Manager the ACH Processing Specialist I will be responsible for processing ACH transactions in a timely and accurate manger while providing support to internal and external customer.

Work Schedule: Monday - Thursday 11:00 am to 8:30 pm and Sundays for 4 hours

Responsibilities and Duties:

Responsible for all ACH processing Same day/Next Day Files

Responsible for researching of all ACH items

Responsible for the timely processing of unauthorized ACH disputes according to error resolution procedures as outlined in Regulation E

Compiles and accurately reports all financial data as required by Management via various output reports

Process monthly ACH reporting

Pull reports from Fedline for ACH files

Prepare TR reports for Treasury Customers

Prepare reconcilements on electric return items to Treasury Customers to ensure all returns are received

Process ACH reversal items

Archive Files from SFTP site files to Common drive for backup purposes Monthly

Handle all customer service issues, questions, troubleshooting, and/or other related matters pertaining to ACH

Maintains documents, files, and agreements, including document imaging system, as required by Bank policy.

Continually updates job knowledge by studying new product offerings, participating in educational opportunities.

Ability to manage multiple priorities and SLA deadlines

Work Positive Pay exception items on ACH filter within the positive pay system.

Work suspended exceptions on RDC and RDA items deposited remotely,

Process Foreign items for collection that cannot be deposit via Lockbox

Additional Duties & Responsibilities

Conduct business at all times with the highest standards of personal, professional and ethical conduct.

May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and Treasury guidelines.

Ensure all safety precautions are followed while performing the work.

Perform any range of special projects, tasks and other related duties as assigned.

Integrity, discretion, and respect for confidential information are absolutely essential.

Education and Experience

College degree in an applicable area or equivalent work experience preferred

1 year of banking experience required

1 year of ACH experience preferred

AAP certification preferred

Jack Henry Silverlake experience preferred

Account Analysis experience preferred

Q2 eBanking and Centrix experience preferred

Job Skills and Qualification

Superior client service skills/attitude

Attention to detail and time management is crucial

General working knowledge of all applicable banking laws and regulations

Strong oral presentation skills in speaking with clients, both in person and over the phone

Strong change management skills and ability to work at a consistently changing pace

Strong organizational skills to include effective time management in all key responsibilities of job

Strong analytical, problem solving, and decision-making sills

Ability to handle multiple task and interruptions, in a fast-paced environment to ensure that deadlines are met

Demonstrated ability to influence and establish positive working relationships across the organization required

Must have solid proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Outlook, OneNote, and PowerPoint. Proficiency researching the Internet. Knowledge of computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Results oriented in a high-performance team environment

Self-starter and ability to multi-task in a fast-paced environment

Company Overview:

Truth in Texas Banking. That's what we're about. Founded in 2010, we are one of the ten largest banks headquartered in the state of Texas. We became a publicly traded company in 2014 and in 2020 and 2021 we were listed on Fortune's 100 Fastest Growing Companies. Headquartered in Dallas, Texas, we've built a bank forever rooted in truth, transparency, and uncompromising integrity.

We know our strongest asset is the passion, authenticity, and talent of our people. We focus on the growth and development of each team member to unlock potential to "Be Your True Self." Our "True You" culture is made up of five pillars:

Be Mindful

Be Healthy

Be Better

Be Prosperous

Be Faithful

With this as our foundation, we've built a bank of people who are transparent, tell the truth, and act with integrity. We unite together in common purpose - caring deeply for our clients and communities, communicating openly with each other, and treating everyone with respect. Visit our website at and come see how we're bringing truth and transparency to Texas banking.

Veritex Community Bank does not accept unsolicited resumes from recruiters or employment agencies. Veritex Community Bank is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, Veritex reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Veritex Community Bank.

If your agency would like to be considered as a potential future recruiting partner, please leave your contact information at .

Work environment and Physical demands: The employee may occasionally lift and/or move up to 25 pounds. The employee may occasionally stand, walk, reach, climb, balance, stoop, kneel, crouch, or crawl. The work environment and physical demands are those of a standard office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Disclaimer: This job description is not an inclusive list of all duties and responsibilities of the position. Incumbents will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Veritex Bank reserves the right to amend and change responsibilities to meet business and organizational needs.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Veritex Community Bank is an equal opportunity employer. Veritex Community Bank Corporate Human Resources, Dallas, Texas.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.