Fall Intern, ITS (East)

Fall Intern, ITS (East)

Department: Career Services

Location: Eastern Campus

Reports To: PC Network Technician

Recruitment Type: External/Internal

Requisition ID: req5576

Employment Type: Student

Union Position: Non-Union

Work Schedule: To be determined by supervisor

Job Description:

SUMMARY

Provides basic clericalsupport, performs various office tasks, and provides general customer servicewithin the assigned department or external organization.

ESSENTIAL FUNCTIONS

Assists with departmental assignments as directed

Provides support on departmental projects as needed

Assists the department in the delivery of excellent customer service

May assist in the completion of departmental tracking and reporting

Effectively interacts with colleagues, clients, and leadership

Performs other duties as assigned

May develop and apply Career Readiness Competencies including: critical thinking and problem solving, oral and written communication, teamwork collaboration, digital technology, leadership, professionalism work ethic, career management, global intercultural fluency EDUCATION ANDEXPERIENCE/TRAINING

Must be currently enrolled in Tri-C

Declared major on record

Cumulative GPA of 2.00 or higher

May require a specific major in relevant field and/or relevant completed coursework

Must be 18 years or older

Must complete a Summer Internship Application, and Confidentiality and Nondisclosure Statement

Must successfully complete a pre-employment background check and/or drug testing

Must be enrolled during Summer Semester, and must have plans to register for classes in Fall Semester at Tri-C KNOWLEDGE, SKILLS andABILITIES

Possesses basic knowledge of customer service concepts and practices

Possesses commitment to providing excellent customer service

Possesses organizational and time-management skills

Possesses sound written, verbal and interpersonal communication skills

Possesses sensitivity to appropriately respond to the needs of a diverse population

Works accurately with great attention to detail PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essentialfunctions.)

Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;

Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.