Sr. Systems Engineer (Contract)

Description

JOB SUMMARY:

BioCryst is a fast-growing pharmaceutical company with an immediate opening for an experienced Sr. Systems Engineer who can effectively support and manage the company's technology strategy and daily operations of Intune and company software deployment systems. The Sr. Systems Engineer will provide operational support for maintaining the company servers and network configurations. BioCryst is a cloud-focused organization so this role will need to bring expertise in this area as well as expertise in managing service providers in this area. He or she will ensure systems are compliant, supported, and achieve maximum value for the company. This is a temp to perm contract.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Solve business problems by performing analysis, preparing recommendation(s), and providing project leadership/management for successful implementation of relevant technology, business process modifications, and/or enhancements

Design, configure, deploy, and maintain servers, storage, and network solutions, for both on-premises and cloud environments

Monitor, measure, and optimize the performance of all network hardware, storage, compute, software, telephony, cabling, and data communications connections ensuring maximum uptime

Identify, analyze, diagnose research, and resolve technical problems for individuals and groups in an efficient manner, recognizing the proper course of action to take, communicating, and escalating severe issues as appropriate

Provide escalated support for the Service Desk, Level II, and Senior Network Administrators and perform tactical problem resolution as required

Assist with the implementation of security initiatives and cybersecurity-related projects

Communicate highly technical information to both technical and non-technical personnel

Develop and maintain network security, data integrity, and file system security processes and procedures

Perform knowledge transfers among team members by preparing and maintaining documentation for networks, systems, processes, procedures, written instructions, and solutions to problems

Monitor, maintain, and ensure the integrity of all system and infrastructure-related backup processes

Maintain knowledge of developments in relevant technologies and their use in the industry, making recommendations when appropriate

Available to work after hours and weekends as required

Provide onsite infrastructure support 5 days a week within the Durham office locations

Other duties and projects as assigned by the supervisor

Excellent time management ability to prioritize queues, projects, and other assignments.

Strong team player working on both shared and individual assignments.

All other duties as assigned

EXPERIENCE & QUALIFICATIONS:

At least 5-7 years of experience supporting servers and networking information systems and services in a corporate environment, preferably within the Life Sciences industry

Bachelors' Degree in business or technology discipline or an equivalent combination of education and experience preferred

Excellent knowledge of VMware, Cisco Meraki, Firewalls, Microsoft Active Directory, Microsoft Entra, and Microsoft Azure Cloud Computing

Expertise in industry-standard backup and recovery procedures, monitoring tools, as well as vulnerability and patch management

Skill in project and resource management, in addition to planning, managing, and delivering of technical solutions

Strong interpersonal skills and the ability to work collaboratively and will be an effective communicator with excellent written and verbal communication and presentation skills.

Ability to work as part of a team, both in a leadership role and as a contributing member of the company

Experience with regulatory guidelines and managing environments containing regulated systems

The statements in this position description are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. The manager may assign additional responsibilities and assignments from time to time.

BioCryst is an equal opportunity employer and is committed to providing equal employment opportunities without regard to age, race, religion, sex, sexual orientation, gender identity, national origin, Veterans status, disability and/or other protected class characteristics. Additionally, BioCryst is committed to achieving its business objectives in compliance with all federal, state and local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.