Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.
In partnership with business customers and corporate leaders, creates technology and digital strategy for multiple product lines and operational areas ensuring integration with Horizon’s overall strategic plan. Maintains, plans and implements major modifications to a technology portfolio up to approximately 300 applications in pursuit of IT and business goals. Accountable for exemplary quality, performance, and availability service levels. Directs and oversees the software development lifecycle for new and existing in-house and vendor off-the-shelf application assets. People leader for technology teams up to approximately 500.
People Leader
Accountable for workforce strategy ensuring the necessary balance of internal and external technology talent, in terms of budget and skill, to appropriately meet customer demands.
Large team management and engagement including; interviewing and hiring, training and skills development, performance management, communication, and overall compliance with Horizon regulatory requirements, policies, and procedures
Transformational leader able to guide teams through culture transition
Manage multiple application teams up to 500 full time equivalents; both Horizon employees and on/offshore contingent resources
Customer Liaison and Strategic Driver
Establish and uphold effective partnerships with business customers to create and maintain digital and technology roadmaps as aligned with corporate strategy
Act as customer liaison for information technology
Implement and maintain cohesive and transparent demand management practices within the division product teams
Application Development and Software Lifecycle Management – In house development and vendor off-the-shelf software implementation and integration
Ensure software development best practices and quality standards are embedded within all lifecycle phases and consistently utilized for software architecture, engineering, integration, testing and acceptance, and implementation
Align to Horizon’s SDLC methodology and act as transformational leader as the organization moves to Agile/Scrum
Establish and oversee close alignment with the business ensuring functional and nonfunctional requirements are collected and met and delivery commitments are upheld
Partners with other EBTS senior leaders to align on and implement divisional goals
Make certain of best practice artifact development, maintenance, and availability
Application Portfolio Management and Service Level Availability
Ensure technology roadmaps are created, managed, and implemented for the entirety of the application portfolio within span of control
Align team members to enterprise, information security, and data governance standards on architecture
Maintain 24x7x365 production support and agreed upon service levels for performance, availability, and quality
Vendor and contract management
Develop and maintain a vendor strategy supportive of budgeted demand that aligns to the EBTS workforce strategy
Partner with corporate Legal and Procurement experts to ensure favorable terms and thorough vendor contracts
Manage effective vendor relationships, overseeing resource numbers/skill mix for capacity services relationships and delivery metrics for fixed priced contracts
Ensure month over month vendor adherence to contractual SLAs, contract terms, and quality of delivery
Uphold controls over the processes and transactions under areas of responsibility including the completeness and accuracy of financial information, business transactions, compliance with applicable laws and regulations, and the effectiveness and efficiency of operations
Fiscal and budget management
Monthly and yearly management of budgets over approximately $15M inclusive of chargeback
Direct strategies that increase efficiency and throughput while maintaining cost and quality
Assure timely adherence to EBTS and Horizon’s administrative and compliance policies
Education:
HSD or GED required, Bachelor Degree preferred.
Work Experience:
Fifteen to twenty years professional experience in information systems delivery
Requires a minimum of ten years of managerial experience including five years at the Director level, specifically supervising a technology staff
Additional licensing, certifications, registrations:
Preferred but not required:
Lean Six Sigma
Project Management
Agile/Scaled Agile training and related certifications
Knowledge, Skills and Abilities:
Software development lifecycle expertise
Technology and digital strategy and roadmaps as aligned to corporate and business line goals
Agile scrum/Scaled Agile
Expert in software engineering, development and maintenance
Proven ability to deliver quality software products and applications on time and within budget
Successful management of large, complex technology programs and projects
Health payer technology experience preferred
Leadership Attributes
Self-Management
Relationship Management
Conviction
Implementation Mindset
Drive
Forward Thinking
Functional Competencies
Customer focused
Develops talent and drives engagement
Drives results
Strategic mindset
Significant ingenuity and flexibility
Professional acumen and discretion
Vendor relationship management and negotiation skills
Transformational leader with strong communication skills
Instills trust
Values differences
Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware
Salary Range:$188,100 - $261,660
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:
Comprehensive health benefits (Medical/Dental/Vision)
Retirement Plans
Generous PTO
Incentive Plans
Wellness Programs
Paid Volunteer Time Off
Tuition Reimbursement
Disclaimer:
This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.
Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.
2019-9817