SAP/Salesforce Business Analyst

Job Description

We are looking for a skilled Business Analyst with a strong background in analyzing and improving business processes to join our team in Bloomington, Minnesota. This is a Contract position where you will play a key role in identifying gaps, enhancing workflows, and supporting cross-functional initiatives. The ideal candidate will have over five years of experience and a proven ability to work in Agile environments.

Responsibilities:

• Conduct detailed gap analyses to identify areas for process improvement and recommend actionable solutions.

• Collaborate with stakeholders to gather and document business requirements, ensuring alignment with organizational objectives.

• Utilize Atlassian Jira to track project progress and manage workflows efficiently.

• Facilitate AB testing to evaluate the effectiveness of proposed changes and measure outcomes.

• Create and maintain comprehensive Business Requirement Documents (BRDs) to support project deliverables.

• Leverage tools like Microsoft Excel and Word to analyze data and present findings in a clear, concise manner.

• Work within Agile Scrum teams to support iterative development and ensure timely delivery of project milestones.

• Provide insights into CRM workflows and claim administration processes to enhance operational efficiency.

• Support the integration of SAP ERP systems with existing business processes.• Minimum of 5 years of experience as a Business Analyst in a detail-oriented environment.

• Proficiency in using Atlassian Jira for project tracking and collaboration.

• Strong expertise in gap analysis and drafting Business Requirement Documents (BRDs).

• Hands-on experience with AB testing methodologies and tools.

• Advanced knowledge of Microsoft Excel and Word for data analysis and reporting.

• Familiarity with Agile Scrum practices and ability to work in iterative project cycles.

• Understanding of CRM systems, claim administration, and business process functions.

• Experience with SAP ERP systems is highly desirable.