Managed Services Engineer and System Administrator

Job Description

We are seeking an IT expert to join our team! Initially you will learn about customer systems and work with the team to resolve computer-related issues for our clients. You will be expected to advance rapidly and become the 'primary' IT manager for clients within 1 year - completing planning and systems designs. Considerable IT experience and aptitude is required. Previous MSP Experience is major consideration.

Responsibilities:

Provide technical assistance with computer hardware and software

Resolve issues for clients via phone, in person, or electronically

Recommend hardware and software improvements

Track customer issues and resolutions

Qualifications:

Previous experience in IT and customer service,

Ability to build rapport with clients

Strong troubleshooting and critical thinking skills

Positive and professional demeanor

Mac and PC skills

Windows Server Skills

Strong working knowledge of Layer 2 and Layer 3 networking

Strong experience with G-Suite, Office 365. SFDC skills are a plus

Managed service company experience is a huge plus

Full time salaried position with significant performance bonuses. 401k. Medical insurance allotment.

Must be local or willing to relocate.

Full-time