Operations Coordinator

Job Description

Salary: $19 - $22

Job Summary:

The Operations Coordinator plays a critical role in ensuring the smooth daily functioning of Basecamp Recovery Centers Franklinton location. This position supports clinical, administrative, and facility-related workflows while maintaining a warm and professional presence for staff and clients alike. The Operations Coordinator helps facilitate communication, monitors supplies and facility needs, and contributes to the overall efficiency and welcoming environment of the center.

Core Responsibilities:

Support daily operations across clinical, medical, housing, and administrative areas

Provide scheduling and administrative support to front office staff

Uphold a professional, warm, and respectful demeanor in all patient-facing interactions

Perform data entry and assist with facility oversight and supply management

Ensure HIPAA compliance and patient confidentiality

Collaborate with the Operations Manager on projects and initiatives

Help facilitate communication and efficiency across departments

Monitor and restock supplies and inventory

Support onboarding and training of new administrative team members

Coordinate basic maintenance needs with vendors

Job Duties:

Greet and assist patients and visitors with accurate information and support

Maintain secure and organized patient and operations records

Assist with reporting and compliance documentation

Manage meeting schedules and event/training logistics

Organize billing and insurance paperwork as directed

Help maintain a clean, safe, and orderly environment

Respond to staff resource/support requests promptly

Cover front desk responsibilities as needed

Participate in staff meetings and suggest workflow improvements

Perform other duties as assigned by the Operations Manager

Qualifications:

Education:

Associates degree required

Bachelors degree preferred (in Business Administration, Healthcare Management, or related field)

Experience:

13 years in operations, admin support, or office coordination

Experience in a healthcare or recovery setting is a plus

Skills:

Strong organizational and multitasking skills

Proficiency in Google Suite; EHR experience a plus

Excellent interpersonal communication

Reliable, professional, and confidential approach to all duties

Compassionate, team-oriented mindset

*At Basecamp Recovery Center, we aim to create a diverse work environment because different perspectives make our teams stronger. We welcome applications from women, people of color, LGBTQIA individuals, people with disabilities, ethnic minorities, foreign-born residents, those with justice system involvement, older adults, and others from diverse backgrounds.

We do not discriminate based on race, gender, religion, national origin, sexual orientation, experience with substance use or mental health issues, age, marital status, veteran status, or disability. We strive for an inclusive environment where everyone feels welcome. All staff must promote a culture free from discrimination and harassment by treating others with kindness and respect.*

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To learn more about Basecamp, visit our website:

Full-time