Server Hammond Glen Retirement Community (FT/PT)

Job Description

JOB DESCRIPTION

Job Title: Server Supervisor: Executive Chef or Management TeamFLSA Status: Hourly, non-exemptDate Approved: September 2021OVERALL JOB PURPOSE

Uphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following Sunshine Retirement Living’s procedures.MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS

Maintains food handlers permit as necessary to fulfill state regulations

Have a general knowledge of sanitation and safe food handling practices

Ability to patiently present meal alternatives to residents and guests

Must meet state age-related requirements or other state related requirements (as applicable for position)

Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staff

Ability to work in a team setting and be a positive team player

Maintain a positive, respectful, and professional approach with coworkers and residents

Ability to keep all business and operations information confidential

Possess excellent customer service and organizational skills

Ability to work with little supervision and maintain a high level of performance

Ability to work under time constraints and meet department deadlines while following all policies, procedures, and standards

Satisfactorily pass Sunshine’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Greets residents (and visitors if applicable) at table before taking orders or serving

Politely and efficiently take meal orders and deliver them to kitchen

Serves beverages, cereals, soups, salads, meals, and desserts

Responds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolved

Delivers meal trays to resident apartments as necessary

Busses and cleans dining room tables and chairs

Vacuums dining room after meals

Sets tables for next meal

Completes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.

Performs other duties as assigned by Assistant Manager or Dining Room CoordinatorOTHER JOB DUTIES AND RESPONSIBILITIES

Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others

Meet the assigned work requirements of the job, regular attendance is required

Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude

Represent the Community in the Community in a professional, courteous, and friendly manner

Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor

Adhere to company policies, procedures, and standards

Promote resident advocacy and demonstrate excellent customer service at all times

Attend education and training classes as necessary to fulfill state regulations applicable to the position

Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)

PHYSICAL REQUIREMENTS

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

20% or less

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Stand

X

Walk

X

Sit

X

Pushing, pulling and/or reaching

X

Grasping and fine manipulation

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Taste or smell

X

Lifts Weight or Exerts Force

20% or less

20% to 40%

40% to 60%

60% to 80%

80% to 100%

Up to 10 pounds

X

Up to 25 pounds

X

Up to 50 pounds

X

Up to 100 pounds

X

More than 100 pounds

X

The Community reserves the right to revise the duties set forth in this job description at its discretion.

Full-time